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Front Desk Coordinator
2 months ago
Job Summary: Benchmark Senior Living is seeking a highly skilled and customer-focused Front Desk Receptionist to serve as the primary point of contact for our community.
Key Responsibilities:
- Provide exceptional customer service to residents, families, and visitors, ensuring a warm and welcoming experience.
- Manage the front desk operations, including greeting visitors, answering phone calls, and responding to inquiries in a timely and courteous manner.
- Act as a concierge for residents, handling tasks such as scheduling appointments, making reservations, and resolving issues.
- Maintain a clean and organized lobby area, ensuring a positive first impression for our community.
- Participate in in-service trainings and professional development opportunities to enhance skills and knowledge.
Requirements:
- High school diploma or equivalent certificate preferred.
- Proficient computer skills, including word processing, email, and internet navigation.
- Excellent verbal communication skills and ability to work effectively with diverse populations.
Benefits: Benchmark Senior Living offers a competitive compensation package and a supportive work environment that values employee growth and development.