Administrative Assistant Front Desk Coordinator

7 days ago


Warwick, Rhode Island, United States Thrive Behavioral Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant Front Desk to join our team at Thrive Behavioral Health. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and supporting administrative tasks.

Key Responsibilities
  • Provide warm and welcoming greetings to clients and visitors, ensuring a positive first impression of our organization.
  • Manage switchboard calls, collect and record first-party fees, and track client balances with accuracy and efficiency.
  • Verify and update client demographic and insurance information, ensuring data accuracy and compliance.
  • Assist with special projects, attend training and meetings, and maintain a professional and courteous environment.
  • Work collaboratively with the team to ensure seamless day-to-day operations and achieve departmental goals.
Requirements
  • Associate's degree or equivalent combination of education and experience from a two-year college or technical school and three years related experience.
  • Strong working knowledge of Microsoft Word and Excel, with ability to learn new software and systems quickly.
  • Excellent customer service skills, with ability to work with diverse populations and maintain confidentiality.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.



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