Client Support Specialist

1 week ago


Coralville, Iowa, United States Horizons, A Family Service Alliance Full time
Position Overview

Are you dedicated to enhancing the lives of others? As a part-time Client Support Specialist at Horizons, A Family Service Alliance, you will have the chance to make a meaningful impact on individuals and families in need. In this role, you will be responsible for providing assistance, resources, and guidance to those seeking support.

This position offers attractive part-time benefits, including 401(k), Paid Time Off, 11.5 Paid Holidays, and an Employee Assistance Program. If you excel in a customer-oriented setting, this opportunity with a competitive pay range of $13.50-$15.50 per hour could be an excellent fit for you.

About Us

For over 60 years, Horizons, A Family Service Alliance has been committed to improving the lives of individuals and families. We offer a diverse range of human services throughout Eastern Iowa, including Transportation, Financial Wellness, and Meals on Wheels Programs.

Role Responsibilities

As a Client Support Specialist, you will play a vital role in managing the intake process for Meals on Wheels clients. Your duties will include:

  • Assessing client eligibility
  • Customizing services to meet individual needs
  • Providing essential support to team members

If you are a proactive problem solver with a strong desire to make a difference, this role is designed for you.

Qualifications

To thrive as a Client Support Specialist at Horizons, A Family Service Alliance, you should possess the following skills:

  • Exceptional customer service abilities
  • Proficiency in data entry and reporting
  • A friendly and approachable demeanor
  • Strong organizational and detail-oriented skills

These attributes will enable you to manage client intakes effectively and ensure that each individual receives the appropriate care and support.

Next Steps

If you believe this position aligns with your skills and aspirations, we encourage you to consider this opportunity.



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