Customer Service Representative

3 days ago


Burlington, Massachusetts, United States Knitwell Group Full time
About Us
At Lane Bryant, we're passionate about empowering women to feel confident and beautiful in their own skin. Our brand has been a leader in the plus-size fashion industry for over 120 years, and we're committed to providing our customers with the best possible shopping experience.

About the Role
We're seeking a Customer Specialist to join our team at our Burlington, MA store. As a Customer Specialist, you will be responsible for providing exceptional customer service, helping customers find the perfect products, and creating a welcoming and inclusive store environment. If you're passionate about fashion, customer service, and working with people, we'd love to hear from you

The Impact You Can Have
In this role, you will have the opportunity to:
  • Welcome customers and engage with them to understand their needs and support their shopping experiences.
  • Share your knowledge of our products and services with customers to outfit and inspire them.
  • Uphold brand merchandising and visual standards for a clean, neat, well-presented store.
  • Promote in-store events and company programs that support the brand.
  • Contribute to the store's success by maintaining the highest brand and execution standards.
  • Support an inclusive and welcoming store environment for customers and associates.
You'll Bring to the Role
We're looking for someone with prior retail experience, a passion for styling, and excellent communication skills. If you're flexible and able to work a variety of shifts, including evenings and weekends, we'd love to hear from you

Benefits
As a member of our team, you'll enjoy a range of benefits, including merchandise discounts, opportunities for growth and development, and a culture of giving back to our local communities.

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