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Automotive Customer Service Representative

2 months ago

Burlington, Massachusetts, United States Herb Chambers Honda of Burlington Full time

Job Summary:

Herb Chambers Honda of Burlington is seeking a part-time receptionist to join our team. As a customer-friendly and eager individual with an exceptional personality, you will succeed in this role.

About Us:

The Herb Chambers Companies is proud to have won the Boston Globe's Top Places to Work award consecutively. We value our employees and strive to create a positive work environment.

Job Purpose:

Supports sales operations by welcoming visitors, answering and transferring phone calls, processing payments for customers, and assisting the management team as requested.

Responsibilities:

  • Answer and direct incoming calls in a professional and courteous manner.
  • Process payments for customers in a timely and accurate manner.
  • Accurately record transactions in the dealership management system (DMS).
  • Perform various administrative office tasks as directed by management.
  • Work weekend hours as required.

Requirements:

  • Self-starter who works well independently as well as part of a team.
  • Ability to work in a fast-paced environment.
  • Ability to multitask and prioritize tasks effectively.
  • Attention to detail is a must.
  • Attendance is an essential job function for this position.