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Residential Community Coordinator

2 months ago

Raleigh, North Carolina, United States Pratum Companies Full time
Job Overview

The Residential Community Coordinator is a vital administrative role focused on overseeing the management of residential commercial properties. This position entails the administration of a designated tax credit community while executing associated responsibilities. The individual in this role will ensure adherence to relevant HUD regulations, Housing Authority policies, and compliance with Low-Income Housing Tax Credit (LIHTC) standards. The role operates with significant autonomy under the guidance of the Asset Manager and includes direct oversight of assigned personnel.

Key Responsibilities:

  • Oversee compliance and recertification initiatives for both PB Section 8 and LIHTC programs.
  • Execute supervisory, administrative, and management tasks related to property operations.
  • Supervise all designated staff members.
  • Assist and advise new residents regarding lease obligations and responsibilities.
  • Conduct or oversee applicant background investigations and make recommendations for acceptance or denial.
  • Interview potential residents, showcase available units, and explain the functionality of property equipment.
  • Facilitate leasing of vacant units to qualified applicants.
  • Manage eligibility assessments for initial examinations and re-examinations, including recertification of tenant income and family structure as necessary.
  • Maintain and oversee a waiting list of prospective residents.
  • Keep accurate lease and accounting records, including accounts receivable and eviction notifications. Collect rents and other payments from residents; update resident account cards, prepare bank deposits, and generate financial reports for review to ensure accuracy before submission.
  • Prepare and track daily, weekly, and monthly reports on vacancies and delinquencies.
  • Coordinate follow-up and initiation of maintenance work orders and requests.
  • Monitor contractors providing services on the property.

Qualifications:

  • A minimum of 2 years of experience managing communities with LIHTC and Project-based Section 8 programs.
  • Two years of supervisory experience effectively collaborating with all levels of staff and management.
  • Comprehensive knowledge of local, state, and federal Fair Housing laws and regulations.
  • Exceptional customer service skills with the ability to handle challenging situations while maintaining a professional demeanor.
  • Strong verbal and written communication skills.
  • Proficiency in MS Office applications.
  • Demonstrated financial and accounting expertise.
  • Ability to analyze budgets, conduct financial assessments, and provide clear narrative and financial reporting.
  • Experience with Onesite software is preferred.
  • Certifications such as AHM, COS, or SCHM are preferred.

Pratum Companies offers a competitive salary along with a comprehensive benefits package that includes:

  • Medical, Dental & Vision coverage
  • Paid Vacation & Holidays
  • Paid Personal/Sick Leave
  • Company-Paid Life Insurance
  • Company-Paid Short-Term and Long-Term Disability Insurance
  • Supplemental Life Insurance options
  • Retirement Savings Plan with company matching
  • Company-sponsored outings and events

Pratum Companies is dedicated to fostering a diverse workforce and is an Equal Opportunity Employer.