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Construction Technician

1 month ago

Raleigh, North Carolina, United States Progress Residential Full time
Job Summary

The Construction Technician is a key associate in providing outstanding maintenance and repair services for vacant homes in an efficient and effective manner. This role is part of the Construction Services team, responsible for ensuring that all maintenance and repair work is completed to the highest standards.

Essential Functions
  • Assess service request jobs and determine the appropriate steps necessary to resolve the request.
  • Complete electronic forms and service request entries, including accurate job notes and photographs.
  • Provide outstanding customer service and represent Progress Residential's standards.
  • Conduct all business in accordance with company policies and procedures, as well as state and federal regulations.
  • Participate in field and formal training related to providing service to Progress homes.
  • Maintain fleet vehicle and inventory within company guidelines.
  • Perform scheduled and unscheduled/emergency repairs, preventative maintenance, property inspections, and service requests.
Qualifications
  • High school diploma or equivalent required.
  • Valid driver's license in the working state.
  • Minimum 3 years' experience in residential maintenance, service, and repair.
  • Ability to assess condition and diagnose malfunctions or failures within a residential structure.
  • Minimum 2 years' experience providing routine maintenance, cleaning, inspection, diagnosis, and repair of residential homes.
  • Minimum 1 year experience servicing all makes and models of residential appliances.
  • Minimum 2 years' experience providing routine maintenance, inspection, diagnosis, and repair of residential plumbing systems and fixtures.
  • Minimum 2 years' experience providing routine maintenance, inspection, diagnosis, and repair of residential electrical systems, devices, and fixtures.
  • Required equipment - Employee must provide their own basic tools required to perform diagnostics and service in a residential environment.
  • Available to work both weekends and evenings.
  • Ability to perform well under pressure and meet multiple deadlines.
  • Ability to interact with residents, management, team members, and vendors/contractors tactfully and professionally.
  • Possess strong organizational, communication, and customer service skills.
  • Typical physical demands - Regularly required sitting and standing for several hours at a time, to climb up and down stairs several times each day, and to lift 50 pounds with ease.
  • Must be knowledgeable of all pertinent laws and EPA and OSHA regulations.
  • Working knowledge of Microsoft Office software and working proficiency with handheld computer.
  • Honest, ethical, and able to work in a confidential manner.
What You Can Expect from Us
  • Competitive compensation, including a performance-based bonus.
  • Generous benefits package, including comprehensive healthcare coverage, parental leave, paid time off, 401k match, 10 paid holidays, and more.

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon Company need.

Progress Residential is a proud Equal Opportunity employer, m/f/d/v.