Head Barista Team Leader

2 weeks ago


Arizona City, Arizona, United States Bashas' Full time

Senior Coffee Shop Supervisor

Bashas'

The Starbucks Lead Clerk/Barista is responsible for crafting the Starbucks Experience for Bashas' patrons by delivering prompt service, high-quality beverages, and ensuring a clean and inviting store atmosphere.

Key Responsibilities:

1. Adhere to all store regulations and company policies.

2. Ensure compliance with safety standards, health department guidelines, and weights and measures requirements.

3. Provide exceptional customer service by prioritizing customer needs and establishing connections with them.

4. Consistently prepare quality beverages, whole bean products, and food items by following established recipes and presentation standards.

5. Uphold health, safety, and sanitation protocols for all offerings.

6. Demonstrate integrity, honesty, and knowledge that align with the values and mission of both Bashas' and Starbucks.

7. Maintain a composed demeanor during peak times or unexpected events to ensure a clean and pleasant store environment.

8. Anticipate the needs of customers and the store.

9. Follow Bashas' operational policies regarding cash handling and safety to ensure the well-being of all team members.

10. Keep a tidy and organized workspace to facilitate easy access to inventory and products.

11. Recognize and celebrate both individual and team achievements.

12. Assist in training new team members by providing positive reinforcement and constructive feedback as necessary.

13. Maintain consistent attendance and punctuality.

14. Perform additional duties as assigned by management.

Applicants must be at least 18 years of age.

Qualifications:

All candidates should possess excellent customer service skills, reliable transportation, and must successfully complete a drug and/or background screening.

Ability to comprehend and execute oral and/or written instructions and seek clarification when necessary.

Ability to learn swiftly and collaborate effectively within a team.

Ability to cultivate and sustain positive working relationships with colleagues.

Ability to lift and bend to handle items weighing up to 50 pounds.

Exposure to varying work environments, including temperature fluctuations.

The role involves walking, standing for extended periods, repetitive hand and arm movements, frequent heavy lifting, bending, and stretching, along with continuous interaction with customers and coworkers in a dynamic environment.



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