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Senior Coffee Shop Supervisor

2 months ago

Arizona City, Arizona, United States Bashas' Full time

Senior Coffee Shop Supervisor

Bashas'

The Starbucks Lead Clerk/Barista is responsible for crafting the Starbucks Experience for Bashas' patrons by delivering prompt service, high-quality beverages, and ensuring a clean and inviting store atmosphere.

Key Responsibilities:

  • Adhere to all store policies and company regulations.
  • Ensure compliance with health and safety standards, as well as weights and measures guidelines.
  • Provide exceptional customer service by prioritizing customer needs and establishing connections.
  • Consistently prepare quality beverages and food items while following all recipe and presentation standards.
  • Maintain a calm and professional demeanor during peak times or unexpected situations to ensure a pleasant store environment.
  • Anticipate the needs of customers and the store.
  • Follow operational procedures related to cash handling and safety to protect all team members.
  • Keep the workspace organized and tidy for efficient inventory management.
  • Recognize and celebrate both individual and team achievements.
  • Assist in training new team members by providing constructive feedback and encouragement.
  • Maintain regular attendance and punctuality.
  • Perform additional duties as assigned by management.

Applicants must be at least 18 years old. This job description does not limit management's right to assign or reassign duties as necessary. It reflects the essential functions of the role and is subject to change.

Qualifications:

  • Excellent customer service skills.
  • Reliable transportation.
  • Ability to pass a drug and/or background screening.
  • Capability to understand and execute both oral and written instructions, seeking clarification when necessary.
  • Quick learner with the ability to work collaboratively in a team setting.
  • Strong interpersonal skills to build effective working relationships.
  • Physical ability to lift up to 50 pounds and endure various work environments.
  • Job responsibilities include walking, standing for extended periods, repetitive movements, and frequent lifting, along with ongoing interaction with customers and colleagues in a dynamic environment.