Automotive Parts Specialist

1 week ago

Houston, Texas, United States Sonic Automotive Full time
Job Overview

At Momentum BMW/MINI, part of the Sonic Automotive family, we provide a supportive environment that fosters professional growth and development. Our network of over 100 dealerships prioritizes not just inventory movement but also your career success.

Role Purpose

The Automotive Parts Specialist is responsible for retail sales of parts to customers, whether in-person, via the shop, or over the phone.

Key Responsibilities
  • Assist customers in selecting the necessary parts, recommend complementary items, and inform them of ongoing promotions to ensure they are aware of the complete product range.
  • Retrieve purchased items from inventory. If a part is unavailable, assess its availability and process an emergency order if the customer requests it.
  • Handle incoming calls, providing pricing information and assisting outside sales representatives with their orders.
  • Prepare orders for daily shipping, delivery, or customer pickup.
  • Regularly verify 'will call' and 'back order' files, returning unnecessary items to vendors or restocking them. Proactively reach out to assigned accounts by phone.
  • Support service technicians in identifying parts required for ongoing repairs.
  • Initiate a repair order envelope for all new repair requests.
  • Order parts that are not in stock after consulting with Shop Foremen to confirm their necessity for repairs.
  • Notify the Shop Foreman and customers when ordered parts arrive.
  • Manage parts phone inquiries when the front counter is busy.
  • Ensure that parts are charged out only when a duplicate copy of the repair order and a parts requisition are presented by the technician.
  • Maintain a friendly, professional demeanor while assisting all customers, both in person and over the phone.
  • Provide exceptional service to all dealership departments, mirroring the level of service offered to external customers.
  • Process returns for parts, ensuring the original invoice or its number is available for verification. Any exceptions must receive approval from the Parts Manager or Business Manager.
  • Ensure all chargeback sales are signed by customers.
  • For tax-exempt sales, collect the customer's full name, address, ICC number, and signature.
  • Present customers with the white copy of the invoice after removing the tear strip. For regular cash customers, ensure their cash account numbers are recorded for accurate tracking.
  • In case of a declined credit card, inform the credit department. If unavailable, either refuse the transaction or follow dealership guidelines to release the credit hold.
  • Keep the front and rear counter areas organized and clean.
  • Replenish assigned inventory daily and inform the Parts Manager of any areas needing attention.
  • Stay updated on new products and updates.
  • Engage in all available training programs.
  • Collaborate with the Parts Manager to maintain a Lost Sale Tracking program.
  • Clean computer terminals and printers on a daily basis.
  • Must be legally and technically capable of operating company and customer vehicles.
  • Must be insurable by the company’s insurance provider.
  • Adhere to all company safety policies and procedures, reporting any accidents to a manager or supervisor immediately.
Qualifications
  • High school diploma or equivalent.
  • Ability to read and understand instructions and information.
  • Minimum one year of experience in an automotive parts department.
  • Minimum one year of sales experience.
  • Professional appearance and demeanor.
  • Ability to effectively interact with the public, often managing multiple customers simultaneously.
  • Must wear a dealership uniform at all times.
  • All applicants must be authorized to work in the USA.
  • All applicants must perform duties safely.
  • All applicants must demonstrate the ability to pass pre-employment testing, including background checks, MVR, drug tests, credit reports, and possess a valid driver’s license.
Additional Information

Joining our team means experiencing the best that a career in the automotive industry has to offer, with comprehensive training, competitive compensation, and unmatched benefits.

  • Automotive Parts Specialist

    2 weeks ago

    Houston, Texas, United States Greenway Automotive Full time

    Position OverviewLocationGreenway Mazda - Houston, TXEmployment TypeFull TimeAbout Greenway Automotive GroupGreenway Automotive Group stands as a leader in the automotive industry, operating numerous dealerships across various states and internationally. With a commitment to excellence in sales, service, and customer satisfaction, we are proud to be an Equal...

  • Automotive Parts Specialist

    2 weeks ago

    Houston, Texas, United States Greenway Automotive Full time

    Job OverviewGreenway Automotive Group is a leading name in the automotive industry, recognized for its commitment to excellence across various regions. We are currently seeking a knowledgeable Parts Counter Person to enhance our operations.Position DetailsLocation: Houston, TXType: Full TimeRole Responsibilities:The Parts Specialist will be responsible...

  • Automotive Parts Specialist

    2 weeks ago

    Houston, Texas, United States Advance Auto Parts Full time

    Role Overview: As an Automotive Parts Specialist, you will deliver exceptional sales support for both DIY and DIFM clientele.Key Responsibilities:Meet and exceed individual and store sales targets while ensuring service excellence.Oversee DIY services such as battery installations, testing, and wiper replacements.Customer Service Excellence: Your commitment...

  • Automotive Parts Specialist

    2 weeks ago

    Houston, Texas, United States Group 1 Automotive Full time

    Advance Your Career in Automotive PartsGroup 1 Automotive is on the lookout for a dedicated Parts Counter Person to enhance our operations.What We Offer:Comprehensive Health, Dental, Vision, Life, and Disability insurance401(k) retirement plan with company contributionsGenerous Paid Time-Off policyEmployee Stock Purchase PlanExclusive Employee Vehicle...

  • Automotive Service Specialist

    2 weeks ago

    Houston, Texas, United States Sonic Automotive Full time

    Company Overview Sonic Automotive is seeking skilled automotive service specialists to join our dynamic team. We offer a competitive compensation range of $30.00 to $38.00 (flat rate) depending on the candidate's experience and certifications. Additionally, we provide a SIGNING BONUS AND RELOCATION ASSISTANCE. We also respect and honor the vacation time...

  • Automotive Parts Specialist

    1 week ago

    Houston, Texas, United States Group 1 Automotive Full time

    Advance Your Career in Automotive PartsGroup 1 Automotive is looking for a dedicated Parts Counter Person to enhance our operations at Beck and Masten Buick GMC South. This role is vital in ensuring our customers receive exceptional service and support.What We Offer:Comprehensive Health, Dental, Vision, Life, and Disability insurance401(k) plan with company...

  • Automotive Lubrication Specialist

    1 week ago

    Houston, Texas, United States Sonic Automotive Full time

    Job OverviewJoin Sonic Automotive, a leading name in the automotive retail industry, where we prioritize your professional growth and success. As part of our extensive network of dealerships, we are dedicated to providing you with the resources and support necessary for a fulfilling career.About Sonic AutomotiveAs a Fortune 500 company, we operate over 120...

  • Automotive Parts Consultant

    2 weeks ago

    Houston, Texas, United States Genuine Parts Company Full time

    Join Our Team as an Automotive Parts ConsultantAt Genuine Parts Company, we pride ourselves on being more than just a parts retailer. We are a family of dedicated professionals, and we are looking for talented individuals to enhance our team.As an Automotive Parts Consultant, you will serve as the welcoming face of our retail environment, assisting customers...

  • Automotive Repair Specialist

    3 days ago

    Houston, Texas, United States Midas Automotive Full time

    Job OverviewMidas Automotive is seeking a skilled Automotive Repair Specialist to join our team. As a key member of our service department, you will be responsible for performing a wide range of diagnostics, repairs, and maintenance on customer vehicles.Key ResponsibilitiesDiagnostics and Repairs: Utilize state-of-the-art computer systems to diagnose and...

  • Automotive Parts Specialist

    2 weeks ago

    Houston, Texas, United States Gillman Companies Full time

    Automotive Parts SpecialistWe are seeking a knowledgeable parts specialist to become a vital member of our team at a reputable automotive dealership. The successful candidate will have prior experience in a dealership parts department and demonstrate strong interpersonal skills. In addition to managing parts inventory and procurement, the selected individual...

  • Automotive Service Specialist

    2 weeks ago

    Houston, Texas, United States Sonic Automotive Full time

    Position OverviewSonic Automotive is on the lookout for skilled automotive service specialists to enhance our workforce. We provide attractive remuneration packages that reflect your expertise and certifications, alongside a signing incentive and support for relocation. As an Automotive Service Specialist, your primary role will involve diagnosing and...

  • Automotive Repair Specialist

    2 weeks ago

    Houston, Texas, United States Sonic Automotive Full time

    Position: Automotive Repair Specialist at Sonic AutomotiveLocation: Houston, TXJob Type: Full-TimeExperience Level: AssociateAbout Us: Sonic Automotive is a leading name in the automotive sector, committed to excellence and integrity in our operations. We pride ourselves on creating a positive environment for our team members, where growth and development...

  • Automotive Service Specialist

    2 weeks ago

    Houston, Texas, United States Sonic Automotive Full time

    Company OverviewSonic Automotive: We are a dynamic and thriving automotive dealership, renowned for our commitment to excellence in service. Our Service Department is consistently busy, ensuring a stimulating work environment. We offer competitive compensation ranging from $24 to $45 per hour, along with a comprehensive benefits package that includes:...

  • Parts Specialist

    2 weeks ago

    Houston, Texas, United States Central Automotive Group Full time

    Job OverviewCompensation: Base Salary plus CommissionPosition Summary:The primary responsibility of the Parts Specialist is to procure and sell a diverse range of automotive parts and accessories.Supervisory Duties: NoneKey Responsibilities:Respond to inquiries via phone regarding parts availability and specifications.Collaborate with the service department...

  • Automotive Lubrication Specialist

    2 weeks ago

    Houston, Texas, United States Sonic Automotive Full time

    Company Overview At Sonic Automotive, a prominent family of dealerships, we provide the opportunities, resources, and support necessary for your professional growth and development. With over 100 dealerships, we prioritize more than just moving vehicles; we are dedicated to your success and invested in your future. Explore a fulfilling career with Sonic...

  • Automotive Parts and Training Supervisor

    2 weeks ago

    Houston, Texas, United States Sonic Automotive Full time

    Job OverviewAt Sonic Automotive, we are dedicated to providing our employees with the tools and support necessary for professional growth. Our extensive network of dealerships is focused not only on sales but also on fostering your career development.Role SummaryThe Automotive Parts and Training Supervisor is responsible for ensuring profitability on dealer...

  • Automotive Service Specialist

    2 weeks ago

    Houston, Texas, United States Sonic Automotive Full time

    Company OverviewSonic Automotive: As a leading name in the automotive industry, we pride ourselves on providing exceptional service and support to our customers. Our service department is always bustling, ensuring a dynamic work environment for our team members. We offer competitive compensation ranging from $25 to $40 per hour, along with a comprehensive...

  • Automotive Parts Specialist

    1 week ago

    Houston, Texas, United States Elite Auto Experts Full time

    Job Summary We are seeking a dedicated and detail-oriented Automotive Parts Specialist to join our team at Elite Auto Experts. In this role, you will play a crucial part in ensuring the smooth operation of our collision repair services by managing all aspects of parts procurement and inventory. Reasons to Choose Elite Auto Experts Competitive Compensation...

  • Automotive Parts and Training Supervisor

    8 hours ago

    Houston, Texas, United States Sonic Automotive Full time

    Job DescriptionAt Sonic Automotive, a leading automotive dealership group, you'll find the opportunities, resources, and support you need to grow and develop professionally.The Parts and Inventory Manager plays a critical role in driving business success by optimizing parts inventory, managing staff, and ensuring customer satisfaction.Key...

  • Certified Automotive Technician

    1 week ago

    Houston, Texas, United States Sonic Automotive Full time

    Automotive Service SpecialistSonic Automotive is in search of a skilled Automotive Service Specialist to enhance our team. As a vital member of our organization, you will benefit from a competitive salary and an attractive benefits package, which includes:$28-$36/hr (Dependent on experience and certifications)Relocation Support OfferedNo Health Insurance...