Client Service Representative

1 day ago


Sacramento, California, United States Banfield Full time
Job Title: Client Service Coordinator

Job Summary: We are seeking a highly skilled and customer-focused Client Service Coordinator to join our team at Banfield Pet Hospitals. As a Client Service Coordinator, you will play a vital role in ensuring the smooth flow of clients and pets through our hospital, providing exceptional service, and promoting our hospital services.

Key Responsibilities:
  • Client Service: Provide professional, efficient, and exceptional service to clients, ensuring they feel welcome and comfortable in our hospital.
  • Client Communication: Communicate effectively with clients, providing clear and concise information about their pet's health, hospital services, and Optimum Wellness Plans.
  • Administrative Tasks: Manage administrative tasks, including data entry, scheduling appointments, and maintaining accurate records.
  • Team Collaboration: Work collaboratively with our veterinary medical team to ensure seamless communication and efficient workflow.
  • Problem-Solving: Identify and resolve client concerns and issues in a timely and professional manner.
Requirements:
  • Education: High school diploma or equivalent required; medical background or experience in customer service preferred.
  • Skills: Excellent communication and interpersonal skills, ability to multitask, and strong problem-solving skills.
  • Experience: One year of related experience required; customer service experience preferred.
What We Offer:
  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Growth: We provide opportunities for professional growth and development.
  • Collaborative Team Environment: We foster a collaborative and supportive team environment.

Why Join Our Team: At Banfield Pet Hospitals, we are dedicated to delivering exceptional pet care and customer service. We are a drug-free, smoke-free, and equal opportunity employer. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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