Client Support Specialist

1 week ago


Sacramento, California, United States Pilot Freight Service Full time

Exciting Opportunity: Customer Service Representative at Pilot Freight Services

  • Interact with clients and deliver outstanding support by responding to inquiries and resolving issues
  • Effectively oversee, trace, and refresh shipment statuses
  • Communicate proficiently with various parties to guarantee seamless delivery operations

Key Responsibilities:

  • Deliver prompt and precise information to clients and internal teams
  • Provide shipment estimates and oversee tracking activities
  • Collaborate with agents to ensure timely deliveries and issue resolutions
  • Revise customer documentation as required

Required Qualifications:

  • Previous experience in customer support is preferred
  • Detail-oriented with strong technological and communication abilities
  • Capability to manage multiple tasks in a dynamic environment

Pilot Freight Services is an Equal Opportunity Employer supporting diversity in the workplace.



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