Client Support Specialist
1 week ago
Exciting Opportunity: Customer Service Representative at Pilot Freight Services
- Interact with clients and deliver outstanding support by responding to inquiries and resolving issues
- Effectively oversee, trace, and refresh shipment statuses
- Communicate proficiently with various parties to guarantee seamless delivery operations
Key Responsibilities:
- Deliver prompt and precise information to clients and internal teams
- Provide shipment estimates and oversee tracking activities
- Collaborate with agents to ensure timely deliveries and issue resolutions
- Revise customer documentation as required
Required Qualifications:
- Previous experience in customer support is preferred
- Detail-oriented with strong technological and communication abilities
- Capability to manage multiple tasks in a dynamic environment
Pilot Freight Services is an Equal Opportunity Employer supporting diversity in the workplace.
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