Senior Director of Client Partnerships
3 weeks ago
About the Role:
We're seeking a seasoned professional to lead our Client Services team as an AVP of Client Services. As a key member of our leadership team, you'll be responsible for building and maintaining strong relationships with our top-tier clients, driving revenue growth, and ensuring client satisfaction.
Key Responsibilities:
- Relationship Architect: Develop and execute strategies to build and maintain exceptional client relationships.
- Client Champion: Ensure the highest levels of service and partnership while identifying and capitalizing on growth opportunities.
- Team Mentor: Lead and inspire a team of direct reports, fostering client retention, driving professional growth, and guiding the management of large-scale project portfolios.
- Growth Strategist: Identify and analyze opportunities for client growth using a consultative approach and sharp analytical skills.
- Cross-Functional Collaborator: Work seamlessly with various teams to exceed client expectations and align solutions with business objectives.
Requirements:
- Client Services Veteran: 9+ years of experience in a senior client services role, with a proven track record of managing executive-level client relationships.
- Leadership Guru: 4+ years of experience leading teams and developing top talent.
- Tech Industry Insider: Strong background in the IT or technology services sector.
- Consultative Strategist: Extensive experience in client services, with a consultative mindset and the ability to drive business growth.
- Communication Ace: Advanced level of English for clear and effective communication.
What We Offer:
- Flexibility: Choose where and how you work for enhanced creativity and innovation.
- Tailored Compensation: Personalize your earnings to suit your financial goals.
- Tech-Driven Tools: Access cutting-edge resources for seamless collaboration and productivity.
- Autonomous Workflow: Take control of your schedule to achieve work-life balance.
- Well-being: Enjoy generous leave policies for rest and rejuvenation.
- Diversity & Inclusion: Thrive in a diverse and inclusive environment.
- Collaboration: Engage with industry leaders for collective growth.
- Development: Access mentorship and growth opportunities for continuous advancement.
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