Senior Director of Client Partnerships

3 weeks ago


Chicago, Illinois, United States INDI Staffing Services Full time

About the Role:

We're seeking a seasoned professional to lead our Client Services team as an AVP of Client Services. As a key member of our leadership team, you'll be responsible for building and maintaining strong relationships with our top-tier clients, driving revenue growth, and ensuring client satisfaction.

Key Responsibilities:

  • Relationship Architect: Develop and execute strategies to build and maintain exceptional client relationships.
  • Client Champion: Ensure the highest levels of service and partnership while identifying and capitalizing on growth opportunities.
  • Team Mentor: Lead and inspire a team of direct reports, fostering client retention, driving professional growth, and guiding the management of large-scale project portfolios.
  • Growth Strategist: Identify and analyze opportunities for client growth using a consultative approach and sharp analytical skills.
  • Cross-Functional Collaborator: Work seamlessly with various teams to exceed client expectations and align solutions with business objectives.

Requirements:

  • Client Services Veteran: 9+ years of experience in a senior client services role, with a proven track record of managing executive-level client relationships.
  • Leadership Guru: 4+ years of experience leading teams and developing top talent.
  • Tech Industry Insider: Strong background in the IT or technology services sector.
  • Consultative Strategist: Extensive experience in client services, with a consultative mindset and the ability to drive business growth.
  • Communication Ace: Advanced level of English for clear and effective communication.

What We Offer:

  • Flexibility: Choose where and how you work for enhanced creativity and innovation.
  • Tailored Compensation: Personalize your earnings to suit your financial goals.
  • Tech-Driven Tools: Access cutting-edge resources for seamless collaboration and productivity.
  • Autonomous Workflow: Take control of your schedule to achieve work-life balance.
  • Well-being: Enjoy generous leave policies for rest and rejuvenation.
  • Diversity & Inclusion: Thrive in a diverse and inclusive environment.
  • Collaboration: Engage with industry leaders for collective growth.
  • Development: Access mentorship and growth opportunities for continuous advancement.


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