Senior Director of Client Partnerships

4 weeks ago


Chicago, Illinois, United States INDI Staffing Services Full time

At INDI Staffing Services, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives.

About the Role:

As our Senior Director of Client Partnerships, you'll spearhead the charge in building and nurturing long-lasting relationships with our top-tier clients. You'll lead a high-performing team managing 20-25 projects per direct report, overseeing a total revenue of $10-15M. This role demands a visionary leader who can drive growth, strengthen partnerships, and ensure client satisfaction across our diverse portfolio.

Key Responsibilities:

  • Relationship Architect: Build and maintain exceptional client relationships that drive revenue growth and retention across the company.
  • Client Champion: Ensure the highest levels of service and partnership while identifying and capitalizing on growth opportunities.
  • Team Mentor: Lead and inspire a team of direct reports, fostering client retention, driving professional growth, and guiding the management of large-scale project portfolios.
  • Growth Strategist: Identify and analyze opportunities for client growth using a consultative approach and sharp analytical skills.
  • Cross-Functional Collaborator: Work seamlessly with various teams to exceed client expectations and align solutions with business objectives.

Requirements:

  • Client Services Veteran: 9+ years of experience in a senior client services role, with a proven track record of managing executive-level client relationships.
  • Leadership Guru: 4+ years of experience leading teams and developing top talent.
  • Tech Industry Insider: Strong background in the IT or technology services sector.
  • Consultative Strategist: Extensive experience in client services, with a consultative mindset and the ability to drive business growth.
  • Communication Ace: Advanced level of English for clear and effective communication.

We offer a dynamic work environment, flexibility, tailored compensation, cutting-edge tools, autonomous workflow, well-being, diversity & inclusion, collaboration, and development opportunities. If you're a seasoned professional looking to elevate client services to new heights, this is your opportunity to shine.



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