Guest Services Coordinator

21 hours ago


San Diego, California, United States AccorHotel Full time
Job Title: Guest Services Coordinator

AccorHotel is seeking a highly skilled Guest Services Coordinator to join our team. As a key member of our resort staff, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.

Key Responsibilities:
  • Assist guests with their needs and requests, providing a high level of service and ensuring their satisfaction.
  • Coordinate with bell door and valet attendants to ensure efficient task completion.
  • Maintain a clean and organized work environment, adhering to company standards.
  • Participate in pre-shift briefings to stay informed about resort activities and guest needs.
  • Secure car keys and maintain a safe and secure environment.
  • Utilize computer programs, such as Word and Excel, to perform tasks efficiently.
  • Cashier during events and provide excellent customer service.
Requirements:
  • High school graduate or equivalent.
  • Previous experience in a customer-facing role is a plus.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Valid California driver's license and clean driving record.
  • Basic knowledge of the San Diego area, including directions and local attractions.
Working Conditions:

This is a full-time position, working in a dynamic and fast-paced resort environment. The ideal candidate will be able to work effectively in a team and provide exceptional service to our guests.



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