Technical Support Specialist

2 weeks ago


Swanzey, New Hampshire, United States Syntricate Technologies Full time
Greetings,
My name is Swati and I'm a recruiter at Syntricate Technologies Inc. We have identified your professional background as a strong match for one of our current openings.

Role:
Technical Support Specialist

Location:
Onsite positions available

Duration:
Fulltime

Job Overview
Our client is a prominent player in the energy sector, recognized among the top 5 in the Fortune 500. With a focus on innovation and sustainability, they are advancing technologies in oil, gas, and renewable energy. We invite you to contribute your skills to this influential organization, where your expertise can make a significant impact.

Required Technical Skills:
  • Proficient understanding of desktop and laptop hardware
  • Familiarity with Windows 10, Windows 11, and Microsoft Office
  • Experience with Mac OS is advantageous
  • Insight into daily operational workflows and service delivery
  • Application/software installation and troubleshooting capabilities
  • Experience with ticketing systems (e.g., Service Now)
  • Windows system administration knowledge
  • Strong problem-solving abilities
  • Comprehensive knowledge of hardware, operating systems, and software for laptops, desktops, mobile devices, and printers
  • Experience supporting computer peripherals, including printers and scanners
  • Understanding of Active Directory and networking principles

Key Responsibilities:
  • Conduct second-line investigation and diagnosis of issues.
  • Resolve and close incidents/service requests in accordance with established procedures and timelines.
  • Document relevant incident/service request details in the ITSM tool.
  • Maintain communication with clients regarding the status of incidents.
  • Ensure ticket updates are consistently maintained until resolution.
  • Adhere to Quality Health Safety Environment (QHSE) and IT policies.
  • Collaborate with clients, IT support teams, and third-party providers as necessary.
  • Manage the staging of PCs and perform IMAC (Install, Move, Add, and Change) tasks for end-user hardware.

  • Conduct hardware and software maintenance and support.
  • Troubleshoot and resolve PC incidents and VIP requests.
  • Assist with IT security issues and virus remediation.
  • Create and maintain documentation for the scope of work.
  • Provide support for special events, meeting rooms, and voice communication devices.


  • Swanzey, New Hampshire, United States Syntricate Technologies Full time

    Greetings, My name is Swati and I'm a recruiter at Syntricate Technologies Inc. We have identified your expertise as a match for one of our current opportunities.Role: Desktop SupportLocations: Baytown, TX and Beaumont, TXDuration: FulltimeJob OverviewWe are collaborating with a leading global energy corporation, recognized among the top 5 in the Fortune...

  • IT Support Specialist

    2 weeks ago


    Swanzey, New Hampshire, United States SIRVA Full time

    IT Support Specialist - SIRVA Overview As an IT Support Specialist, you will be responsible for delivering first and second level assistance to end users regarding all computing, communication, and server systems within the organization. Your role will involve ensuring the IT infrastructure (including networks, servers, telecommunications, hardware, and...


  • Swanzey, New Hampshire, United States Monadnock Regional School District Full time

    Position Type: Support Staff/Paraprofessional Purpose: The primary objective of the Educational Support Specialist is to assist and enhance the learning experience of students.Supervisor: Building Principal and/or Special Education CoordinatorMinimum Qualifications: NH DOE Certification as a Paraprofessional II (or ability to obtain certification)Experience...


  • Swanzey, New Hampshire, United States Patterns Behavioral Services, Inc. Full time

    Job OverviewSeeking Behavioral Support SpecialistsMake a significant impact with Patterns Behavioral Services, Inc.Attractive Sign-On Bonus of $650Become a Registered Behavior Technician and contribute to our dedicated team of ABA Professionals.We are in search of enthusiastic, motivated, and compassionate individuals to join our organization. At Patterns,...


  • Swanzey, New Hampshire, United States Patterns Behavioral Services, Inc. Full time

    Job OverviewSeeking Dedicated Behavioral TechniciansMake a significant impact with Patterns Behavioral Services, Inc.Attractive Sign-On Bonus of $650We are in search of enthusiastic, compassionate, and driven individuals to enhance our team of ABA Professionals. At Patterns, you will discover a professional, ethical, and supportive work atmosphere where you...


  • Swanzey, New Hampshire, United States Southern New Hampshire Rehabilitation Center - Nashua Full time

    Join Our Team as a Rehabilitation Therapy SpecialistSouthern New Hampshire Rehabilitation Center is actively looking for a dedicated Rehabilitation Therapy Specialist for a travel opportunity. This role is ideal for professionals who are passionate about making a difference in the lives of patients through therapeutic interventions.Key Qualifications:Minimum...


  • Swanzey, New Hampshire, United States Southern New Hampshire University Full time

    About UsSouthern New Hampshire University is a leading institution of higher education, renowned for its commitment to innovation and progress. Our team of experts is dedicated to transforming lives through education, and we're seeking a talented individual to join our ranks.The OpportunityWe're seeking a highly motivated and detail-oriented Student Worker...


  • Swanzey, New Hampshire, United States MarketStar Full time

    About MarketStar:MarketStar is a leading provider of outsourced B2B demand, sales, customer success, and revenue operations solutions. With over 35 years of experience, we have established a strong reputation for delivering growth and revenue for our clients. Our team is passionate about cultivating career advancements for our employees, providing...


  • Swanzey, New Hampshire, United States InsurSolv,LLC Full time

    About the JobAt InsurSolv, LLC, we are seeking a highly skilled and motivated Loss Control Inspector to join our team of independent contractors. As a Loss Control Inspector, you will play a critical role in helping our clients determine whether a risk meets the carrier's eligibility requirements.Key Responsibilities:Conduct comprehensive property...

  • Insurance Agent

    6 days ago


    Swanzey, New Hampshire, United States Horace Mann Full time

    About the RoleHorace Mann is seeking a highly motivated and experienced Insurance Agent to join our team. As an Exclusive Agent, you will have the opportunity to work directly with educators, providing them with tailored financial solutions to address their unique needs.Key ResponsibilitiesMarket Access and Relationship Building: Develop and maintain strong...


  • Swanzey, New Hampshire, United States Soliant Full time

    Job SummarySoliant Education is seeking a qualified Special Education Teacher to join our team in a high school setting. As a Special Education Teacher, you will play a crucial role in supporting students with special needs as they prepare for their futures.Key ResponsibilitiesDevelop and Implement Individualized Education Programs (IEPs): Collaborate with...


  • Swanzey, New Hampshire, United States Huggins Hospital Full time

    Under the guidance of the Chief Medical Officer, the Family Medicine Physician is accountable for executing a variety of clinical responsibilities aimed at delivering high-quality care to primary care patients in a professional, respectful, and compassionate manner. Key Responsibilities:Patient Care Duties:Perform comprehensive physical examinations, gather...


  • Swanzey, New Hampshire, United States Southern New Hampshire University Full time

    About the RoleSouthern New Hampshire University is a leading institution of higher education, dedicated to providing students with a world-class learning experience. As a team of innovators, world changers, and individuals who believe in progress with purpose, we are committed to making a positive impact on the lives of our students and the community at...

  • Telecounselor II

    1 week ago


    Swanzey, New Hampshire, United States New Season Full time

    Job Summary:New Season is seeking a highly skilled and compassionate Telecounselor II to join our team of dedicated professionals. As a Telecounselor II, you will provide individual counseling services via a HIPAA-compliant, synchronous video platform to patients within our clinics across the United States.Key Responsibilities:Provide individual counseling...


  • Swanzey, New Hampshire, United States Rich Yacyshyn - State Farm Agent Full time

    About Our TeamWe are a dynamic team of professionals dedicated to helping individuals and families manage the risks of everyday life. Our mission is to provide exceptional customer service and support to our clients, while also fostering a positive and inclusive work environment.Job SummaryWe are seeking a highly motivated and customer-focused individual to...


  • Swanzey, New Hampshire, United States Connection Full time

    OverviewWhat We DoAt Connection, we simplify the complexities of IT by bridging the gap between individuals and technology. Whether our clients need to enhance their warehouse management, empower their workforce, or safeguard their data, we provide tailored solutions. Our expertise lies in identifying the ideal mix of technological hardware, software, cloud...


  • Swanzey, New Hampshire, United States Monadnock Family Services Full time

    Job SummaryWe are seeking a highly skilled Advanced Practice Registered Nurse (APRN) to join our multidisciplinary clinical team at Monadnock Family Services. The successful candidate will provide direct psychiatric care to assigned consumers, assessing and diagnosing their needs to determine the appropriateness of medication treatment.Key...


  • Swanzey, New Hampshire, United States Worldcom Exchange Inc. Full time

    Operations Control Coordinator Overview: Worldcom Exchange Inc. is a premier service and technology solutions provider dedicated to fostering strong partnerships with our clients. Our clients gain from our technical expertise, enhanced services, demonstration facilities, knowledge transfer initiatives, integration and imaging labs, and our unwavering...

  • Retail Salesperson

    4 days ago


    West Swanzey, New Hampshire, United States Nexus Innovations Full time

    We are seeking a dedicated sales professional to support our client's sales team at Nexus Innovations. As a retail salesperson, you will play a crucial role in driving sales growth and delivering exceptional customer experiences.Key Responsibilities:Customer Engagement: Provide top-notch customer service, actively engage with customers, and offer...


  • Swanzey, United States Connection Full time

    OverviewWhat We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services....


  • Swanzey, United States Worldcom Exchange Inc. Full time

    Production Control Specialist Overview: WEI is a service and solution technology provider that focuses on building quality relationships with its clients. Our clients benefit from our technical talents, value-added services, demonstration labs, knowledge transfer center, integration/imaging labs, proof of concept labs and our commitment to quality. From...

  • Desktop Support

    1 month ago


    Swanzey, United States Syntricate Technologies Full time

    Greetings, My name is Swati and I'm a recruiter at Syntricate Technologies Inc. Our records show that you are an experienced professional with relevant experience. This experience is relevant to one of my current openings. Role: Desktop Support Locations: Baytown, TX Beaumont, TX 77705 Onsite Duration: Fulltime Job Description About the Customer...

  • Power BI Specialist

    2 months ago


    Swanzey, United States Crescens Full time

    Job Title: Power BI Specialist Location: Remote Duration: 10+ Months Job Description: The EBI (Enterprise Business Intelligence) environment is expanding data analytics, reporting, and visualizations offerings by introducing MS Power BI to the suite. This contracted resource is needed to bring expertise and best practices to the EBI inhouse operations...


  • Swanzey, United States Connection Full time

    OverviewWhat We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services....


  • Swanzey, United States RightWorks Inc Full time

    Rightworks offers the onlyintelligent cloud purpose-built for accounting firmsand professionals. Backed by award-winning around-the-clock support, ourfullymanaged IT and applicationsensure customers have secure, reliable, on-demand access to their technology. We provide acurated software ecosystemthatsimplifies the complexity of running an accounting firm or...


  • Swanzey, United States Southern New Hampshire University Full time

    Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry...


  • Swanzey, United States Soliant Full time

    Minimum 1+ years special education experience required.Empower Young Adults: Special Education Teacher (High School) - Soliant Education (Swanzey, NH Area) Are you a passionate and dedicated educator seeking a rewarding opportunity to empower students with special needs as they prepare for their futures in a supportive high school environment? Soliant...


  • Swanzey, United States Southern New Hampshire University Full time

    Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry...


  • Swanzey, United States Huggins Hospital Full time

    Under the supervision of the CMO is responsible for performing diversified clinical duties in support of the practice in the care and treatment of primary care patients in a courteous, respectful, and caring manner. Description of Duties and Responsibilities. Position Function and Duties:Direct Patient Care: · Conducts physical diagnostic, medical history...


  • Swanzey, United States Property Damage Appraisers Inc Full time

    Job Type Contract Description Alacrity Specialty and Auto Solutions INDEPENDENT FIELD AUTO APPRAISER State-wide posting includes multiple geographical areas within the state. Independent Contractors will be considered for specific locations based on location and business volume needs. Auto Estimators verify and accurately appraise the cost of repairs on...


  • Swanzey, New Hampshire, United States Tradesmen International, Inc. Full time

    Job Summary:Tradesmen International, Inc. is seeking skilled Apprentice Electricians for projects located in the region. This is a first shift opportunity with a competitive pay rate based on experience and skill level.Key Responsibilities:Assist with completing electrical work assignmentsInstall outlets, switches, light fixtures, and other electrical...


  • Swanzey, New Hampshire, United States Patterns Behavioral Services, Inc. Full time

    Job Summary:Patterns Behavioral Services, Inc. is seeking a reliable and safety-conscious Transportation Driver to transport students with Autism Spectrum Disorder to and from our clinics in the Nashua area.Key Responsibilities:Transport students to and from their homes to the Patterns clinics as well as other designated and approved locations.Ensure the...