Customer Service Representative

7 hours ago


Swanzey, New Hampshire, United States Rich Yacyshyn - State Farm Agent Full time
About Our Team

We are a dynamic team of professionals dedicated to helping individuals and families manage the risks of everyday life. Our mission is to provide exceptional customer service and support to our clients, while also fostering a positive and inclusive work environment.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our clients, identifying their needs, and providing tailored solutions to meet those needs.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our clients, providing exceptional customer service and support.
  • Needs Assessment: Identify the needs of our clients and provide tailored solutions to meet those needs.
  • Product Development: Develop and implement strategies to promote our products and services to our clients.
  • Team Collaboration: Work closely with our team to achieve our goals and objectives.
Requirements
  • Excellent Communication Skills: Possess excellent written and verbal communication skills, with the ability to effectively communicate with clients and team members.
  • Customer Focus: Demonstrate a strong customer focus, with a passion for delivering exceptional customer service.
  • Business Acumen: Possess a basic understanding of business principles and practices.
  • Technical Skills: Possess basic computer skills and the ability to learn new software applications.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits Package: A comprehensive benefits package, including health insurance, 401(k), and paid time off.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.


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