Regulatory Compliance Officer

6 days ago

Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full time
Job Summary:

As a Licensing Surveyor Supervisor with the Arizona Department of Health Services, you will play a critical role in ensuring the health and safety of Arizona's citizens by overseeing the licensing and regulation of healthcare facilities and providers. This position requires a strong understanding of federal and state regulations, as well as excellent communication and analytical skills.

Key Responsibilities:
  • Assist with or determine the issuing of licenses to licensed facilities and providers, maintaining current licenses by ensuring compliance with all applicable regulations.
  • Conduct initial and annual recertification/compliance inspections of healthcare institutions regulated by the Department to determine compliance with all applicable regulations.
  • Oversee and/or review quality systems by tracking documents, corrective actions, and other quality data.
  • Assist with or conduct advanced-level investigations of the operation of a licensed facility or provider upon receiving a complaint or of an unlicensed facility.
  • Perform services that need regulation, including performing, assisting or reviewing detailed investigative or inspection reports, statements of deficiencies, and correspondence regarding changes in the status of a licensee's license, or other types of legal orders.
  • Manage and direct subordinate staff, including work assignments, setting priorities, hiring, discipline, providing training, approving leave requests, and preparing evaluations.
  • Correspond with the regulated community or with regulatory bodies, respond to technical questions from licensees, develop standards, and participate in rulemaking.
  • Provide technical assistance to providers and consumers, and participate in and/or lead staff, advisory committee, and/or stakeholder organization meetings.
  • Oversee training program for new employees, generate training materials, and give presentations to internal/external stakeholders as assigned.
Knowledge, Skills & Abilities (KSAs):
  • Knowledge of federal regulations, Arizona Administrative Code and Arizona Revised Statutes related to licensed facilities and providers.
  • Good understanding of facility management and operational concepts.
  • Specialized procedures, Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.
Requirements:
  • Minimum of Bachelor's degree and 3+ years of experience as a surveyor/compliance officer or Bachelor's degree and 3+ years of experience in management or project management, or similar experience.
  • Preference will be given to candidates who possess a professional license to practice in the State of AZ or proof of eligibility for reciprocity of an out-of-state license.
Benefits:

The State of Arizona provides an excellent comprehensive benefits package, including affordable medical and dental insurance plans, paid vacation and sick time, paid parental leave, 10 paid holidays per year, wellness program and plans, life insurance, short/long-term disability insurance, defined retirement plan, and more.

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