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Regulatory Compliance Supervisor

2 months ago


Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full time

Position Overview:

This role entails overseeing activities within the Division of Public Health Licensing Services, specifically within the Bureau of Special Licensing. The individual will assist in the issuance of licenses to various facilities and providers, ensuring that all licenses remain current through adherence to applicable regulations.

Key Responsibilities:

  • Conduct initial and annual compliance inspections of marijuana facilities, sober living homes, group homes for individuals with developmental disabilities, and other regulated entities to ensure they meet all necessary standards.
  • Supervise and guide lower-level staff, providing direction and support in their duties.
  • Engage with the regulated community and regulatory bodies, addressing technical inquiries from licensees and contributing to the development of standards and rulemaking processes.
  • Provide technical assistance to both providers and consumers, facilitating a clear understanding of compliance requirements.
  • Lead and participate in meetings with staff, advisory committees, and stakeholder organizations to discuss relevant issues and initiatives.
  • Analyze and respond to feedback from clients regarding services provided, ensuring continuous improvement.
  • Oversee the training program for new hires, developing training materials and delivering presentations to various stakeholders.
  • Monitor and review quality systems, including tracking documentation and corrective actions to enhance operational efficiency.
  • Generate standard and custom reports, templates, dashboards, and other performance metrics to assess compliance and operational effectiveness.
  • Perform additional duties as assigned that relate to the position.

Required Knowledge, Skills & Abilities:

  • In-depth knowledge of federal regulations and relevant state codes.
  • Strong understanding of facility management and operational principles.
  • Familiarity with specialized procedures and methodologies related to performance management and continuous quality improvement.

Preferred Qualifications:

A minimum of a Bachelor's degree coupled with 3+ years of experience as a surveyor or compliance officer, or equivalent experience in management or project management.

Pre-Employment Requirements:

Candidates must possess a valid driver's license and be able to travel statewide. A valid level one fingerprint clearance card is required, or the candidate must apply for one within a specified timeframe after starting employment. Additionally, candidates must obtain certain certifications within two years of hire.

Benefits:

The State of Arizona offers a comprehensive benefits package, including:

  • Affordable medical and dental insurance options.
  • Paid vacation and sick leave.
  • Paid parental leave for eligible employees.
  • Ten paid holidays annually.
  • Wellness programs and life insurance.
  • Short and long-term disability insurance.
  • A defined retirement plan with contributions from the State.
  • Additional programs and resources to support employees.

Retirement Benefits:

The State contributes to the retirement benefit plan, matching employee contributions to ensure a secure financial future.