Transportation Operations Manager

7 days ago


Chicago, Illinois, United States Oak Street Health Full time

About the Role

Oak Street Health is seeking a highly motivated and experienced Transportation Operations Manager to join our team. As a key member of our Learning & Operations team, you will be responsible for improving our transportation services, a critical component of our patient care model.

Key Responsibilities

  • Assess the needs and improvement opportunities of our current patient transportation program, working closely with field and central leaders to identify areas for enhancement.
  • Develop and implement strategies to improve operational and financial efficiency, ensuring alignment with regional needs and circumstances.
  • Partner with external transportation partners and vendors to ensure compliance with service and safety expectations.
  • Manage transportation costs and create financial efficiencies through effective vendor and contract management.
  • Develop and maintain user access for transportation-related technology platforms and troubleshoot issues as needed.
  • Collaborate with field-based leaders to develop strategies for maintaining patient service levels, improving operational efficiency, and reducing transportation costs.
  • Assist centers with best practices for scheduling patient transportation to optimize schedules and ensure high patient satisfaction.
  • Align with transportation partners to ensure sufficient training for drivers on patient experience standards and safety protocols.

Requirements

  • Bachelor's degree in logistics, business management, engineering, or related field.
  • At least 2 years of experience as a transportation manager in a similar or related industry.
  • Solid knowledge of the transportation industry and logistics.
  • Ability to collect and analyze data on transportation operational costs and identify cost-saving opportunities.
  • Strong problem-solving skills, excellent communication and listening skills, and strong organizational skills.
  • A highly collaborative nature, ability to build trust quickly, and work alongside a range of team members.
  • A problem-solving orientation and eagerness to identify process gaps and implement practical and high-reliability solutions.
  • A flexible and positive attitude, proficient PC skills, and US work authorization.

About Oak Street Health

Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically underserved communities. We are committed to delivering high-quality, patient-centered care and improving the health outcomes of our patients. Our team is passionate about making a difference in the lives of our patients and communities, and we are seeking like-minded individuals to join our team.



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