Insurance Relationship Manager

1 week ago


Newport Beach, California, United States Moby Young - State Farm Agent Full time
Job Overview: As a Customer Relations Representative with Moby Young - State Farm Agent, you will play a crucial role in generating exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit for this position.

This is a fantastic opportunity for career advancement and personal growth. You will enhance your skills while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We are looking for a dedicated and empathetic individual who can provide prompt, accurate, and friendly customer service. If you have excellent communication skills, are proactive in problem-solving, and are committed to customer satisfaction, we want to hear from you

The ideal candidate will be able to establish strong relationships with customers, educate them about insurance options, and efficiently meet their needs while promoting business development.

Responsibilities:
  • Establish customer relationships and follow up as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet customer needs while promoting business development.


Qualifications:
  • Dedicated to customer service.
  • Able to effectively relate to customers, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members.
  • Proactive in problem-solving.


Benefits:
  • Hourly pay plus commission/bonus.
  • Growth potential/opportunity for advancement within my office.
  • Paid time off (vacation and personal/sick days).
  • Health benefits.
  • Valuable career-building experience.


Salary Estimate: $50,000 - $70,000 per year, depending on experience.

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