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Facility Operations Administrator
2 months ago
About The Redwoods:
At The Redwoods, we are dedicated to enhancing the lives of seniors through compassionate care and support. With over five decades of experience as a nonprofit organization, we pride ourselves on our commitment to providing exceptional services to our residents. Our team is passionate about fostering a vibrant community where every individual feels valued and cared for.
Position Summary:
The Administrator is accountable for overseeing the daily operations of both the assisted living and skilled nursing facilities. This role ensures adherence to all regulatory standards, including those set by the Centers for Medicare/Medicaid Services (CMS) and the California Department of Public Health (CDPH). The Administrator serves as the primary contact for regulatory agencies and is responsible for developing and implementing administrative policies that align with best practices in the industry.
Key Responsibilities:
- Lead compliance initiatives with regulatory requirements, including survey preparations and audits.
- Collaborate with the management team to set strategic goals that align with the organization’s mission.
- Direct response efforts during regulatory evaluations and investigations.
- Manage resident and family inquiries, ensuring concerns are addressed appropriately.
- Analyze operational processes to enhance service delivery and resident satisfaction.
- Oversee the daily management of the facilities, maintaining accurate records and data.
- Provide technical support for both hardware and software systems.
- Prepare and present reports for various committees, including Quality Assurance and Performance Improvement.
- Identify opportunities for operational improvements and implement necessary changes.
- Lead special projects as assigned by the CEO.
- Ensure all policies and procedures are up-to-date and relevant.
- Act as a subject-matter expert in electronic medical records and compile necessary reports.
- Consult with leadership on long-term operational strategies and facility improvements.
- Respond to community concerns and collaborate with external officials as needed.
- Manage financial performance within supervised areas, including budget preparation.
- Perform additional duties as required.
Qualifications:
- Must possess a valid nursing home administrator license in California or be eligible to obtain one within six months.
- Must hold a certification as an RCFE administrator or be able to obtain it within three months.
- A bachelor’s degree in a relevant field is required, with a preference for candidates holding a master’s degree and three or more years of experience in skilled nursing or assisted living.
- Familiarity with regulatory standards and operational policies for skilled nursing and residential care facilities.
- Strong communication skills and attention to detail are essential.
- Proficient in computer systems and able to troubleshoot basic technical issues.
Skills and Abilities:
- Effective administrative skills for planning and delegating tasks.
- Ability to recruit, train, and motivate staff effectively.
- Understanding of the challenges associated with aging and elder care.
- Capable of conveying sensitive information with professionalism.
- Proficient in Microsoft Office Suite and willing to learn new software applications.
- Ability to work independently and manage multiple tasks under pressure.
Physical Requirements:
- Ability to lift and carry materials up to 35 lbs and perform office-related tasks.
- Work primarily in an office setting with occasional interaction with residents.
The Redwoods is an Equal Opportunity Employer.
