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Customer Service Representative
2 months ago
US Sedan Service, Inc. is seeking a skilled Reservation Agent to join our team at our headquarters in Sterling, VA.
This role involves providing exceptional customer service to clients, ensuring a seamless travel experience. The ideal candidate will possess excellent communication skills, be able to handle multiple priorities simultaneously, and demonstrate a calm demeanor under pressure.
Key Responsibilities- Provide top-notch customer service to clients via phone and other communication channels
- Manage multiple reservations and priorities efficiently
- Utilize problem-solving skills to resolve client issues
- Work collaboratively with the team to achieve goals and objectives
- Stay up-to-date with industry developments and best practices
- 2-3 years of experience in Customer Service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Self-motivated and able to work independently
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
