Mac Desktop Support Technician
5 days ago
B&H Photo is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for monitoring and maintaining the hardware and software configurations on the individual or group end user level.
The successful candidate will have a strong understanding of Mac operating systems and be able to configure, install, and support Apple computers, printers, monitors, portable data storage devices, and other general peripherals.
Key responsibilities include:
- Monitoring and maintaining hardware and software configurations
- Configuring and installing Apple computers, printers, and other peripherals
- Providing support for Mac platform and secondary support for Windows platforms
- Recording and accurately documenting inventory levels of hardware
- Developing processes and procedures for desktop support
- Researching and documenting requirements for software and hardware functionality
Requirements include:
- Minimum 3 years of experience in an IT role supporting Apple MacOS desktops
- Already certified or desire to become certified in MacOS, iOS, and other hardware
- Experience with installation of major computer components and software
- Knowledge of various operating systems such as MacOS, Windows, etc
- Understanding of major computer components and installation requirements
- Understanding of resolutions to common software errors
B&H Photo is an equal opportunity employer and welcomes applications from diverse candidates. We will make reasonable accommodations to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.
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