Patient Services Representative II

4 days ago


Wilmington, Delaware, United States Nemours Full time
Job Summary

Nemours is seeking a highly skilled Patient Services Representative II to join our Cardiology team. As a key member of our outpatient services team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless patient experience.

Key Responsibilities
  • Patient Scheduling and Check-in
    • Confirm patient appointments and verify demographic information
    • Collect and post co-pays and past due balances
    • Access and print price estimates
  • Registration and Data Entry
    • Accurately complete patient registration and data entry
    • Verify patient identification and insurance information
  • Communication and Customer Service
    • Provide excellent customer service to patients and families
    • Communicate effectively with clinical staff and other departments
  • Administrative Support
    • Perform various administrative tasks, including data entry and filing
    • Maintain accurate records and reports
Requirements
  • High school diploma or equivalent required
  • 1-3 years of experience in a healthcare or administrative setting
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
Working Conditions

This is a full-time position working in a healthcare setting. The ideal candidate will be able to work effectively in a team environment and provide exceptional patient care.



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