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Patient Service Representative
2 months ago
About the Role:
ZOLL LifeVest is seeking a Patient Service Representative to join our team as an independent contractor. As a Patient Service Representative, you will be responsible for training patients on the use and care of the LifeVest, a wearable cardioverter defibrillator.
Key Responsibilities:
- Contact caregivers and family members to schedule services
- Travel to patient's homes and healthcare facilities to provide services
- Train patients and caregivers on the use of LifeVest
- Program LifeVest according to prescribing physician's orders
- Measure patients and determine correct garment size
- Review and obtain signed paperwork from patients
- Transmit signed documents to ZOLL within 24 hours
- Manage device and garment inventory
- Disclose family relationships with potential referral sources
Requirements:
- 1 year of patient care experience in a paid professional environment
- Patient experience must be documented on resume
- Completion of background check (level 2 screening required for Florida and Ohio candidates)
- Disclosure of personal NPI number (if applicable)
- Valid driver's license and car insurance or valid state ID
- Willingness to pay $30 annual DME fee and additional vendor credentialing fees (if necessary)
About ZOLL LifeVest:
ZOLL LifeVest is a leading manufacturer of wearable cardioverter defibrillators. Our mission is to protect and manage cardiac patients, providing them with life-saving therapy. As a Patient Service Representative, you will play a critical role in ensuring patients receive the necessary training and support to use the LifeVest effectively.
What We Offer:
- Competitive fee for service
- Flexibility to work around your schedule
- Opportunity to work with a leading medical technology company
