Senior Patient Access Representative

2 weeks ago


Monrovia, California, United States Actalent Full time
Job Title: Patient Access Rep IV

Job Overview

As a pivotal member of the healthcare team, the Patient Access Representative IV serves as the primary point of contact between the organization and its clientele. This role is essential in delivering product knowledge and addressing a wide range of inquiries while ensuring an exceptional customer service experience.
Key Responsibilities:
- Facilitate communication between the organization and patients, ensuring clarity and understanding.
- Address standard customer inquiries regarding products or services through various communication channels.
- Maintain a professional demeanor while interacting with customers, adhering to established protocols.
- Gather, clarify, and confirm customer needs and comprehension of available solutions.
- Offer additional education and information to customers as required.
- Qualify and onboard new customers seeking the organization’s products and services.
- Utilize multiple databases to investigate and resolve complex inquiries.
- Inform clients of results in a timely and precise manner.
- Review documentation for accuracy and report any inconsistencies.
- Provide administrative support for medical record management and ensure compliance with relevant regulations.
Essential Skills:
  • Proficiency in Microsoft Office Suite
  • Familiarity with medical terminology in a clinical context
Interpersonal Skills:
  • Excellent verbal and written communication abilities
  • Polite and customer-focused approach
Position Type

This is a contract role with a specified duration.
Work Environment

This position allows for remote work flexibility.
Compensation

Competitive pay range based on location and experience.

About Actalent

Actalent is a leading provider of engineering and scientific services, dedicated to supporting innovative companies in their engineering and science endeavors. With a vast network of consultants and clients globally, Actalent is committed to fostering diversity, equity, and inclusion within its workforce.
Diversity, Equity & Inclusion

Actalent prioritizes a diverse and inclusive workplace, promoting equity and success for all employees through various initiatives.

  • Monrovia, California, United States Actalent Full time

    Job Title: Patient Access Representative IVJob Overview:The primary role of a Patient Access Representative is to serve as the key point of contact between the organization and its clients/patients. This position is crucial in delivering product knowledge and addressing a diverse range of inquiries while ensuring an exceptional customer service...


  • Monrovia, California, United States Actalent Full time

    Job Title: Patient Access Rep IV Job Overview As a Patient Access Representative IV, you will serve as a vital link between our organization and the patients we serve. Your primary responsibility will be to deliver exceptional customer service while addressing a variety of inquiries and providing comprehensive product education. Key Responsibilities: -...


  • Monrovia, California, United States Actalent Full time

    Position Title: Patient Access Specialist IVOverview:The primary role of a patient access specialist is to serve as the intermediary between the organization and the clientele/patient. This position involves delivering product knowledge and addressing a diverse range of inquiries while ensuring an exceptional customer service experience.Key Responsibilities:...


  • Monrovia, California, United States 24 Hour Fitness Full time

    About UsAt 24 Hour Fitness, we are dedicated to creating a healthier, happier world. Our mission is to provide a fitness community that is accessible, affordable, and welcoming to everyone.Job SummaryWe are seeking a highly motivated and enthusiastic Fitness Sales and Service Representative to join our team. As a Fitness Sales and Service Representative, you...


  • Monrovia, California, United States Best Friends Pet hospital Full time

    Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Veterinary Client Service Representative at Best Friends Pet Hospital. As a key player in our organization, you will have the opportunity to make a real impact in the lives of both animals and humans.Key Responsibilities:Provide exceptional customer service to clients...

  • Home Care Assistant

    5 days ago


    Monrovia, California, United States Comfort Keepers Full time

    About the RoleComfort Keepers is seeking a compassionate and dedicated Caregiving Professional to join our team. As a Caregiving Professional, you will provide personalized support and care to seniors and adults in their homes, enhancing their quality of life and promoting independence.Key ResponsibilitiesProvide friendly companionship and assistance with...


  • Monrovia, California, United States Comfort Keepers Full time

    About Comfort KeepersComfort Keepers is a leading provider of in-home care services, dedicated to enhancing the quality of life for seniors and adults in need of support. Our team of caring professionals is committed to delivering exceptional care and companionship in the comfort of our clients' own homes.Job SummaryWe are seeking a compassionate and skilled...


  • Monrovia, California, United States City of Hope Full time

    Administrative Coordinator Positions at City of HopeCity of Hope is seeking dedicated individuals for various administrative coordinator roles that play a crucial part in our mission to advance healthcare and support patients facing serious illnesses. These positions are designed for professionals who excel in providing comprehensive administrative...

  • Tax Consultant

    2 weeks ago


    Monrovia, California, United States TransGlobal Full time

    Job OverviewLocation: RemoteCompany OverviewTransGlobal is a leading insurance general agency in the United States, operating over 30 offices across the nation. We specialize in providing a comprehensive financial service platform that encompasses insurance, real estate, lending, investment, retirement planning, and tax services. Our extensive network...


  • Monrovia, California, United States Hilltop Holdings Full time

    Job Overview Under the guidance of the Branch and/or Production Manager, the Senior Loan Officer is responsible for marketing and promoting the financial products and services of Hilltop Holdings to a diverse clientele, including real estate agents, builders, banking professionals, and both prospective and existing clients. This role involves performing...


  • Monrovia, California, United States Peraton Full time

    Position OverviewPeraton is in search of a Senior Software Developer to contribute to our initiatives in supporting the Deep Space Network (DSN) program in collaboration with esteemed organizations.The Deep Space Network represents a critical infrastructure that facilitates communication with interplanetary missions and provides essential radar and radio...


  • Monrovia, California, United States Peraton Full time

    Position OverviewPeraton is in search of a Senior Software Developer to contribute to our initiatives supporting the Deep Space Network (DSN) program in collaboration with JPL and NASA.The Deep Space Network represents NASA's global network of large radio antennas, essential for interplanetary spacecraft missions and certain Earth-orbiting missions. It also...


  • Monrovia, California, United States TransGlobal Full time

    Job OverviewWorking Hours: Monday to Friday, 9:00 AM to 5:45 PM with a 45-minute lunch break.About TransGlobal:TransGlobal is recognized as one of the premier insurance general agencies across the United States, with a robust presence of over 25 offices nationwide. We are dedicated to providing a comprehensive financial service platform that encompasses...


  • Monrovia, California, United States TransGlobal Full time

    Job OverviewWork Schedule: Monday to Friday, 9:00 AM to 5:45 PM with a 45-minute lunch break.About TransGlobalTransGlobal is recognized as one of the premier insurance general agencies across the United States, operating over 25 offices nationwide. We are dedicated to providing a comprehensive financial service platform that encompasses insurance, real...


  • Monrovia, California, United States Peraton Full time

    Position OverviewPeraton is in search of a Senior Software Developer to contribute to our initiatives in supporting the Deep Space Network (DSN) program in collaboration with JPL and NASA.The Deep Space Network represents NASA's extensive network of large radio antennas that facilitate interplanetary spacecraft missions, as well as some Earth-orbiting...


  • Monrovia, California, United States Best Friends Pet hospital Full time

    Position OverviewJoin Our Compassionate TeamWe are a reputable establishment looking for a committed individual to become a part of our team as a Client Service Representative. In this vital role, you will have the chance to significantly influence the well-being of both pets and their owners. If you are enthusiastic about delivering outstanding customer...


  • Monrovia, California, United States Southwest Physician Opportunities Full time

    Join a Leading Healthcare ProviderPosition Overview: We are seeking a dedicated Family Medicine Physician to provide exceptional primary care services in a vibrant community setting. Enjoy the benefits of practicing in a dynamic environment that emphasizes patient-centered care.Location Highlights: Experience the lifestyle of a major metropolitan area with...


  • Monrovia, California, United States TransGlobal Full time

    Job OverviewPosition: Third Party Administrator AssistantCompany OverviewTransGlobal is recognized as a leading insurance general agency in the United States, operating over 30 offices across the nation. We are dedicated to providing a comprehensive financial service platform that encompasses insurance, real estate, lending, investment, retirement planning,...


  • Monrovia, California, United States AMPURE Full time

    Job OverviewClient Success LeaderAbout Ampure:Ampure stands at the forefront of innovative charging solutions, with deep roots in the automotive sector. Our global footprint includes a diverse workforce and operational bases across various continents. Backed by a strong financial foundation and a dedicated private equity partner, we are poised to excel in...


  • Monrovia, California, United States CVS Health Full time

    About CVS HealthCVS Health is a leading healthcare company that is shaping the future of healthcare for people, businesses, and communities. Our mission is to provide high-quality, patient-centered care that is accessible, affordable, and convenient.Job SummaryThe Retail Store Associate position is a key role within our organization, providing an opportunity...