Field Service Operations Manager

7 days ago


Beaverton, Oregon, United States Lam Research Full time
About the Role

We are seeking a highly skilled and experienced professional to lead our Field Service Operations team. As a key member of our Customer Support Business Group, you will be responsible for directing the coordination of technical and administrative support activities, ensuring the efficient operation of our function, and maintaining effective communication with design management and specialists.

Key Responsibilities
  • Direct the coordination of technical and administrative support activities, including installation, repair, preventive maintenance, and engineering change upgrades.
  • Ensure adequate records and systems are maintained, and schedules personnel responding to critical situations.
  • Maintain communication with design management and specialists in resolving technical problems and/or bringing problems to the design department's attention.
  • Select, develop, and evaluate personnel to ensure the efficient operation of the function.
Requirements
  • Bachelor's degree or equivalent with 4-6 years of supervisory experience.
Preferred Qualifications

We are looking for a candidate with a strong background in technical support and leadership. Experience in a similar role, with a proven track record of success, is highly desirable.

About Lam Research

Lam Research is an equal opportunity employer, committed to diversity and inclusion. We believe in creating a work environment that values and respects the contributions of all employees. Our company is dedicated to providing a comprehensive set of benefits and perks to support the well-being and success of our employees.



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