IT Support Specialist

4 weeks ago


Sacramento, California, United States Sacramento Municipal Full time

Job Summary:

We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at Sacramento Municipal. As an IT Support Specialist, you will be responsible for providing technical support to our employees and customers, troubleshooting and resolving technical issues, and maintaining the integrity and security of our technology infrastructure.

Key Responsibilities:

  • Provide technical support to employees and customers via phone, email, and in-person
  • Troubleshoot and resolve technical issues related to hardware, software, and network connectivity
  • Maintain and update technical documentation and knowledge base
  • Collaborate with other teams to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of experience in IT support or a related field
  • Strong technical skills and knowledge of computer systems and networks
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

About Us:

Sacramento Municipal is a community-owned electric service provider dedicated to providing reliable and efficient energy services to our customers. We are committed to diversity, equity, and inclusion and strive to create a workplace that is welcoming and inclusive for all employees.

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].



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