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Customer Service Representative

2 months ago

Alexandria, Virginia, United States REMAX Allegiance Full time
Job Overview

We are seeking a highly organized and detail-oriented Front Desk Administrative Coordinator to join our team at RE/MAX Allegiance. This is a full-time position responsible for managing the front desk operations, providing exceptional customer service, and supporting the office team.

Key Responsibilities
  • Front Desk Operations: Manage the front desk, including answering multi-line switchboard, distributing mail/packages/faxes, and notifying clients of incoming communications.
  • Administrative Support: Provide administrative support to the office team, including data entry, scanning checks for deposit, reviewing paperwork, and notifying parties of missing documents.
  • Customer Service: Provide exceptional customer service, including responding to client inquiries, resolving issues, and building relationships with clients and staff.
Requirements
  • 2 years of front desk management, administrative, and data entry experience.
  • Excellent organizational skills, attention to detail, and ability to work under pressure.
  • Excellent customer service and interpersonal skills, with the ability to empathize and build relationships with diverse personalities.
  • Ability to speak and write English fluently, with experience utilizing Internet applications and Microsoft Office software.
  • Computer literate, with experience in data entry, scanning, and document management.
  • Ability to work with confidential information and maintain a high level of discretion.
  • Reliable form of transportation and ability to work in a fast-paced office environment.
About RE/MAX Allegiance

RE/MAX Allegiance is a full-service brokerage specializing in residential sales, commercial sales, leasing, and new development projects in the Washington, D.C., Northern Virginia, Maryland, and Hampton Roads areas.