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Client Services Coordinator

2 months ago

Tallahassee, Florida, United States Florida First Psychiatry Specialist Full time

Job Overview

We are seeking a friendly and professional Receptionist to manage all receptionist and administrative tasks at the front desk of our practice. You will serve as the initial point of contact for all visitors and play a crucial role in creating a positive first impression for our organization.

The ideal candidate will possess a warm and approachable demeanor while being observant and organized. You should be capable of handling inquiries and providing accurate information. A strong customer-focused mindset is essential.

Objective

To ensure that guests and visitors feel welcomed and appreciated during their time at our facility.

Key Responsibilities

  • Maintain a neat and organized front desk area with all necessary supplies (e.g., pens, forms, paper)
  • Welcome and greet guests as they arrive
  • Respond to inquiries and manage any complaints
  • Handle all incoming calls, redirecting them or taking messages as needed
  • Receive and distribute letters and packages
  • Prepare outgoing correspondence and packages
  • Sort and forward emails
  • Monitor inventory of office supplies and place orders when required
  • Keep accurate records and files
  • Track office expenses and budget
  • Perform additional tasks as assigned (e.g., travel arrangements, scheduling)

Qualifications

  • Demonstrated experience in a front desk or customer service role
  • Familiarity with office equipment (e.g., fax machines, printers)
  • Understanding of office management and basic financial record-keeping
  • Proficient in English, both spoken and written
  • Strong command of MS Office applications (especially Excel and Word)
  • Excellent interpersonal and communication skills
  • Effective organizational and multitasking abilities
  • Problem-solving aptitude
  • Customer service orientation
  • High School diploma; additional certifications are a plus