Customer Engagement Specialist

1 week ago


Arizona City, Arizona, United States Rent-A-Center Full time
Position Overview:

We are excited to announce an opportunity for a dedicated individual to take on the role of a retail sales representative at Rent-A-Center. This position is pivotal in delivering outstanding customer service and ensuring client satisfaction. The successful candidate will demonstrate excellent communication skills, enhancing the shopping experience and fostering a friendly and respectful atmosphere. It is crucial to effectively resolve customer inquiries and provide suitable solutions, ensuring every customer leaves satisfied and eager to return.

Core Responsibilities:
  • Greet and assist customers with their needs
  • Ensure the sales floor is well-stocked and organized
  • Promote and introduce new merchandise
  • Inform customers about current promotions
  • Address product inquiries and provide assistance
  • Set up attractive product displays
  • Manage returns and exchanges efficiently
  • Work collaboratively with colleagues to enhance customer service
Qualifications:
  • High school diploma or equivalent required
  • Preferred background in marketing or a related discipline
  • Previous experience in retail sales or a similar position is advantageous
  • Knowledge of visual merchandising practices
  • Skills in stocking and organizing products
  • Strong problem-solving and organizational abilities
  • Positive attitude and excellent interpersonal skills
  • Ability to work effectively within a team environment


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