Current jobs related to Customer Engagement Specialist - Arizona City, Arizona - Cox Communications

  • Customer Engagement Specialist

    2 months ago

    Arizona City, Arizona, United States Rent-A-Center Full time

    Retail Sales Representative Position:We are looking for a dedicated individual to fill the role of retail sales representative. This position focuses on delivering outstanding customer service and ensuring customer satisfaction. The ideal candidate will have excellent communication skills to enhance the shopping experience, fostering a friendly and...

  • Sales and Customer Support Specialist

    4 weeks ago

    Arizona City, Arizona, United States Metso Outotec Full time

    Transform the Industry with MetsoAt Metso, we're committed to enabling sustainable modern life by transforming the aggregates, minerals processing, and metals refining industries. As a Sales and Customer Support Specialist, you'll play a crucial role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Lead planning...

  • Sales and Customer Support Specialist

    2 weeks ago

    Arizona City, Arizona, United States Metso Outotec Full time

    About the RoleWe are seeking a highly skilled Sales and Customer Support Specialist to join our Sales and Services Team. As a key member of our team, you will be responsible for assisting site account managers in delivering current and new sales opportunities, providing timely and accurate information to customers, and utilizing solid customer and sales...

  • Sales and Customer Support Specialist

    7 days ago

    Arizona City, Arizona, United States Metso Outotec Full time

    About the RoleWe are seeking a Sales and Customer Support Specialist to join our Sales and Services Team. As a key member of our team, you will be responsible for assisting site account managers in delivering current and new sales opportunities, providing timely and accurate information to customers, and utilizing solid customer and sales support...

  • Customer Service Specialist

    3 weeks ago

    Arizona City, Arizona, United States DSV AS Full time

    Job Title: Customer Service Specialist, Inventory PlannerDSV A/S is seeking a highly skilled Customer Service Specialist, Inventory Planner to join our team. As a key member of our logistics team, you will be responsible for performing inventory planning activities, including material stocking level and consumption analysis, and generating purchase...

  • Customer Relations Specialist

    2 weeks ago

    Arizona City, Arizona, United States DriveTime Full time

    Job SummaryDriveTime Family of Brands is seeking a highly skilled Customer Relations Specialist to join our team. As a key member of our customer success team, you will be responsible for resolving customer inquiries and complaints in a timely and professional manner. Your primary goal will be to ensure that every customer interaction is a positive one,...

  • Customer Service Supply Chain Coordinator

    2 weeks ago

    Arizona City, Arizona, United States FlexTG Full time

    Supply Specialist Role at Flex Technology GroupAt Flex Technology Group, we prioritize people and their development. As a Supply Specialist, you'll play a vital role in meeting customer needs by efficiently processing orders and providing exceptional service.Key Responsibilities:Process orders from multiple platforms in a timely mannerEnter orders accurately...

  • Baker Specialist

    1 month ago

    Arizona City, Arizona, United States Bashas' Full time

    Bashas' Bakery Specialist Job DescriptionAt Bashas', we're committed to providing our customers with the highest quality baked goods. As a Bakery Specialist, you'll play a crucial role in ensuring our products meet the highest standards of taste, texture, and freshness.Key Responsibilities:Customer Service: Maintain a positive and friendly attitude towards...

  • Customer Service Specialist

    1 month ago

    Arizona City, Arizona, United States DSV AS Full time

    Job SummaryWe are seeking a highly skilled Customer Service Specialist, Inventory Planner to join our team at DSV A/S. As a key member of our logistics team, you will be responsible for ensuring the smooth operation of our inventory management processes, providing exceptional customer service, and driving business growth.Key ResponsibilitiesAnalyze...

  • Customer Service Specialist

    1 month ago

    Arizona City, Arizona, United States DSV AS Full time

    Job SummaryWe are seeking a highly skilled Customer Service Specialist, Inventory Planner to join our team at DSV A/S. As a key member of our logistics team, you will be responsible for ensuring the smooth operation of our inventory management processes, providing exceptional customer service, and driving business growth.Key ResponsibilitiesAnalyze...

  • Meat Cutter Specialist

    1 month ago

    Arizona City, Arizona, United States Bashas' Full time

    Job Title: Meat Cutter SpecialistWe are seeking a skilled Meat Cutter Specialist to join our team at Bashas'.Job Summary:The Meat Cutter Specialist will be responsible for processing high-quality fresh meat, poultry, pork, and fish, ensuring sales cases are full and inviting. This role requires a positive and friendly attitude towards customers and fellow...

  • Customer Service Specialist

    2 months ago

    Arizona City, Arizona, United States Delta Mechanical Full time

    Job Title Call Center Representative Location Headquarters Job Overview This role is essential in collaborating with the sales department by engaging with potential plumbing clients through various communication methods, including phone calls, emails, and text messages. The primary goal is to address inquiries and ascertain customer requirements before...

  • Marketing Proposal Specialist

    3 days ago

    Arizona City, Arizona, United States Primoris Services Corporation Full time

    Job Title: Marketing Proposal SpecialistAbout the Role:Primoris Services Corporation is seeking a skilled Marketing Proposal Specialist to support the marketing team in our Power Delivery segment. As a Marketing Proposal Specialist, you will have meticulous attention to detail, project coordinating acumen, be highly organized, and be process-oriented. The...

  • Baker Specialist

    4 weeks ago

    Arizona City, Arizona, United States Bashas' Full time

    Bakery Specialist Job DescriptionBashas' is seeking a skilled Bakery Specialist to join our team. As a Bakery Specialist, you will be responsible for producing high-quality baked goods and providing excellent customer service.Key Responsibilities:Maintain a positive and friendly attitude towards customers and fellow team members.Engage with customers through...

  • Customer Support Specialist

    2 months ago

    Arizona City, Arizona, United States Delta Mechanical Full time

    Job Title Call Center Representative Location Headquarters Job Overview This role is essential for collaborating with the sales department by reaching out to potential plumbing clients through various communication methods, including phone calls, emails, and text messages. The aim is to address inquiries and identify customer requirements before directing...

  • Market Development Specialist

    1 week ago

    Arizona City, Arizona, United States Purple Inc Full time

    Market Development SpecialistPurple Inc is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. As a Market Development Specialist, you will play a critical role in supporting the future growth of the Wholesale division by creating raving fans. This team is the backbone of a strong...

  • Customer Service Supply Chain Coordinator

    1 week ago

    Arizona City, Arizona, United States FlexTG Full time

    Job Summary:As a Supply Chain Specialist at Flex Technology Group, you will play a crucial role in meeting customer needs by efficiently processing orders and providing exceptional service. You will handle inquiries, manage orders from various platforms, and ensure timely delivery of supplies. This position demands excellent communication skills,...

  • Bilingual Customer Relationship Specialist

    2 weeks ago

    Arizona City, Arizona, United States PNC Financial Services Group Full time

    Job DescriptionPNC Financial Services Group is seeking a highly skilled and motivated individual to join our team as a Personal Banker with Spanish Fluency. As a key member of our Retail Branch Banking Network, you will play a critical role in strengthening customer relationships and identifying opportunities to improve their financial wellbeing.Key...

  • Customer Service Representative

    1 month ago

    Arizona City, Arizona, United States RISE Services Inc Full time

    Job Title: Customer Relations SpecialistJob Summary:We are seeking a highly skilled Customer Relations Specialist to join our team at RISE Services Inc. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and maintaining accurate records.Key Responsibilities:Provide...

  • Customer Service Representative

    1 month ago

    Arizona City, Arizona, United States City of Mesa Arizona Full time

    Job SummaryA Customer Care Office Specialist I is responsible for interacting with the public to process service requests and receive payments.Key ResponsibilitiesProcess service requests from customersReceive and balance various payments and finesDeal directly with the public in personRequirementsThis role requires strong communication and customer service...

Customer Engagement Specialist

2 months ago

Arizona City, Arizona, United States Cox Communications Full time
Company: Cox Communications, Inc.
Job Family Group: Sales
Job Profile: Solutions Specialist Mobile - CCI
Management Level: Individual Contributor
Flexible Work Option: No remote option; must work at a specified location
Travel %: No
Work Shift: Variable
Compensation: Hourly pay rate is $21.88/hour.

The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience.

In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $15,348.00.


Job Overview:

Have you ever entered a retail environment and experienced exceptional customer service? It feels great, doesn't it? Imagine being responsible for crafting those experiences while having the potential to earn $50,146 annually. Cox Communications is in search of a Customer Engagement Specialist who can create memorable interactions; someone who easily connects with others and drives sales while ensuring customers feel valued.

If you have a passion for learning and can transform that knowledge into outstanding customer satisfaction, this role is tailored for you. Continue reading to discover more about this opportunity to link customers with Cox's innovative technology, products, and services.

This position requires adherence to a retail schedule that includes evenings, weekends, and holidays. You will report to your Store Manager and take guidance from the Assistant Store Manager and other team specialists.


Key Responsibilities:
  • Articulate and demonstrate product features while providing recommendations based on customer preferences.
  • Achieve or surpass targets related to customer experience, sales, and retention.
  • Assist with the opening and closing procedures of the retail environment.
  • Manage cash transactions accurately.
  • Participate in workshops, special events, and product demonstrations.
  • Support fellow sales agents as needed.
  • Continuously enhance knowledge of current Cox products and competitor offerings through regular training sessions.
  • May be required to work in other locations within the same geographical area.

What We Offer:

As part of a customer loyalty-driven team, you can expect a variable targeted total compensation of $50,146 ($16.73/hr.), with top earners (the top 10%) averaging over $64,472 ($31.13/hr.). Compensation may vary based on factors including location, candidate experience level, and successful completion of minimum sales targets. The compensation package includes a full-time hourly base rate of $16.73/hr. plus monthly targeted commissions of $1,279. Employees also benefit from a ramp period of up to 2 months to adjust to commission earnings.

We prioritize your well-being and respect, starting with Cox's competitive pay, uncapped commission plan, and additional perks such as 401k with company matching, comprehensive medical benefits, free Internet, tuition reimbursement, adoption assistance, paid volunteer time, childcare and eldercare resources, pet insurance, and more.

We believe in recognizing good work, not just through financial rewards. At Cox, we value people more than technology, aiming to ensure you feel appreciated for your contributions. You'll find a workplace where relationships are nurtured, and successes are celebrated. We strive to create an environment where you can be yourself, supported by colleagues from leadership to new hires.

Growth opportunities abound, allowing you to learn and develop your skills while exploring career paths across the Cox family of businesses. In the future, you may have the chance to foster customer relationships in various sectors such as cleantech, healthcare, and innovative transportation solutions.


Qualifications:
Minimum:
  • High school diploma/GED or up to 2 years of relevant work experience.
  • Ability to meet established sales, retention, and customer experience targets.
  • Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach.
  • Ability to build relationships and adapt to a diverse customer base.
  • Ability to multi-task and prioritize in a fast-paced, service-oriented team environment.
  • Willingness to work a flexible schedule, including weekends, evenings, and holidays.
  • Ability to lift 25-50 pounds to assist with inventory management.
Preferred:
  • Some college experience focusing on sales, business, or management.
  • One year of experience in a related field (e.g., Sales, Retail Sales, Service Industry).
  • Experience selling Wireless/Mobile products.
  • Fluency in Spanish, both written and spoken.

About Cox Communications:

Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone, and home security and automation services over its own nationwide IP network. Cox Business offers voice, video, and data solutions for commercial customers, while Cox Media provides national and local cable spot and digital media advertising.

Cox is recognized for its pioneering efforts in broadband, voice, and commercial services, along with industry-leading customer care and outstanding workplace environments.

More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available on our website. Cox is an Equal Employment Opportunity employer, ensuring that all qualified applicants receive consideration for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status, genetic information, or any other characteristic protected by law.


Benefits:

Employees are eligible for a minimum of sixteen hours of paid time off each month and seven paid holidays throughout the year. Additional paid time off may be available for bereavement, voting, jury duty, military leave, parental leave, and COVID-19 vaccination leave.


Join Us:

Cox Communications is dedicated to creating moments of genuine human connection, both in the workplace and in the solutions we provide for our customers. From developing advertising solutions to harnessing IoT technologies, we are committed to building a smarter, more connected world.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid time off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

For further details on the benefits you may be offered, please visit our benefits page.

Cox is an Equal Employment Opportunity employer, ensuring that all qualified applicants receive consideration for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status, genetic information, or any other characteristic protected by law.

Cox provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodations would cause an undue hardship.