Customer Service Representative
5 days ago
Job Summary: We are seeking a highly skilled Customer Care Office Specialist I to join our team at the City of Mesa Arizona. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing service requests, and handling various payments and fines.
Key Responsibilities:
- Provide excellent customer service to the public, in person, in a fast-paced office environment.
- Process service requests, receive payments, and balance various accounts.
- Work effectively in a team environment to achieve customer satisfaction and resolve issues.
- Stay up-to-date with utility account information and provide accurate assistance to customers.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a team environment and provide exceptional customer service.
- Basic math skills and accuracy in handling cash and credit transactions.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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