Customer Service Representative

5 days ago


Arizona City, Arizona, United States City of Mesa Arizona Full time

Job Summary: We are seeking a highly skilled Customer Care Office Specialist I to join our team at the City of Mesa Arizona. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing service requests, and handling various payments and fines.

Key Responsibilities:

  • Provide excellent customer service to the public, in person, in a fast-paced office environment.
  • Process service requests, receive payments, and balance various accounts.
  • Work effectively in a team environment to achieve customer satisfaction and resolve issues.
  • Stay up-to-date with utility account information and provide accurate assistance to customers.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and provide exceptional customer service.
  • Basic math skills and accuracy in handling cash and credit transactions.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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