Intake Coordinator

16 hours ago


Newport Beach, California, United States Sam & Ash Injury Law Full time
Spanish-Speaking Intake Coordinator

At Sam & Ash Injury Law, we're dedicated to providing exceptional legal representation to accident victims in Nevada and California. We're seeking a highly skilled and fluent Spanish-Speaking Intake Coordinator to join our team and be the first point of contact for Spanish-speaking potential clients.

Key Responsibilities:
  • Conduct initial consultations with Spanish-speaking potential clients via phone or in person.
  • Gather detailed information about accidents, injuries, and potential legal issues.
  • Assess client needs and recommend appropriate legal actions.
  • Accurately input and maintain client data in our case management system.
  • Coordinate with attorneys and legal staff to schedule consultations.
  • Clearly explain legal services and processes to Spanish-speaking clients.
  • Follow up with clients to ensure all necessary information is collected.
  • Assist in preparing intake summaries and reports.
  • Handle confidential client information with professionalism and discretion.
Requirements:
  • Proven experience in customer service or intake coordination, preferably in a legal setting.
  • Minimum of 2 years' experience in Personal Injury.
  • Excellent verbal and written communication skills in English and Spanish.
  • Strong attention to detail and organizational abilities.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proficiency with basic computer applications.
  • MUST be fluent in Spanish.

If you're passionate about helping others and have the skills to excel in this role, we encourage you to apply.


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