Intake Coordinator

20 hours ago


Long Beach, California, United States Stars Behavioral Health Group Full time
Job Title: Intake Coordinator

At Stars Behavioral Health Group, we are seeking a highly organized and detail-oriented Intake Coordinator to join our team. As a key member of our operations team, you will be responsible for overseeing and coordinating referrals for programs across the state.

Key Responsibilities:
  • Process all referral documentation, including eligibility, primary contacts, client data, and special needs.
  • Act as primary liaison to referring agencies and manage clinical staff NPI and taxonomy codes in the EMR.
  • Oversee client service authorization in the EMR and maintain referral logs, waiting lists, client referral census, tracking reports, and funding eligibility systems.
  • Report on unassigned clients, specialized service referrals, and other issues to the appropriate Center Director or Administrator.
  • Communicate with clinical and non-clinical staff, assist in crisis intervention via phone, and handle incoming referral calls and mail.
Requirements:
  • High School graduate or equivalent.
  • 2 years' college or AA degree preferred with 2 years of relevant business experience.
  • Two (2) years of relevant business experience. Experience with a mental health agency is preferred.
What We Offer:
  • Competitive compensation.
  • Company paid benefits package including medical, dental, and vision and many other voluntary benefits for employees.
  • Generous vacation and holiday pay.
  • On the job training including paid CEU opportunities and career development.
  • AMFT, ACSW, and APCC's receive supervision for BBS hours (when applicable).

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.


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