Technical Support Specialist

4 weeks ago


Dublin, Ohio, United States Emerald Resource Group Full time

Job Title: Technical Support Specialist

Job Summary:

We are seeking a highly skilled Technical Support Specialist to join our team at Emerald Resource Group. As a Technical Support Specialist, you will be responsible for providing technical support and expertise to our clients and project teams.

Key Responsibilities:

  • Design and develop Oracle PDH application objects, data enrichment processes, and integrations.
  • Gather, analyze, and document business requirements to the Oracle PDH technology solution.
  • Support project team delivery efforts on Oracle Product Data Hub (PDH) engagements.

Requirements:

  • 4-6 years' hands-on experience with Product Data Hub (PDH) implementations.
  • Ability to facilitate design discussions on Oracle Fusion ERP product lifecycle and related order orchestration processes.
  • Hands-on experience configuring Oracle PDH application components, including data imports, categorization, and quality checks.

What We Offer:

  • Medical, dental, and vision insurance.
  • Life, short-term, and long-term disability insurance.
  • Flexible spending account.
  • Performance-based bonus.
  • Paid holidays and vacation days.

About Us:

Emerald Resource Group is a leading IT recruiting firm with over 25 years of experience. We work with a diverse range of clients from startups to Fortune 500 companies.



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