Current jobs related to Guest Services Supervisor - Seattle, Washington - CSM Corporation

  • Guest Services Supervisor

    2 weeks ago

    Seattle, Washington, United States Lotte Hotel Americas Full time

    Job Title: Guest Services SupervisorWe are seeking a highly skilled and experienced Guest Services Supervisor to join our team at Lotte Hotel Americas. As a key member of our Front Office team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our hotel.Key Responsibilities:Act as a liaison...

  • Hotel Guest Services Supervisor

    2 months ago

    Seattle, Washington, United States Kimpton Hotels & Restaurants Full time

    About the RoleWe are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Kimpton Hotels & Restaurants. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction in our hotel rooms and public areas.Key ResponsibilitiesInspect and Maintain...

  • Guest Services Associate I

    4 weeks ago

    Seattle, Washington, United States Seattle's Union Gospel Mission Full time

    Job SummaryWe are seeking a Guest Services Associate I to join our team at Seattle's Union Gospel Mission. As a Guest Services Associate I, you will play a vital role in providing support services to our guests, ensuring a safe and welcoming environment for all.Key ResponsibilitiesProvide information, referral, and support services to guestsCoordinate and...

  • Guest Services Associate

    1 month ago

    Seattle, Washington, United States Seattle's Union Gospel Mission Full time

    Job Title: Guest Services Associate IJoin Seattle's Union Gospel Mission in providing hope and support to women and children in need.About the Role:We are seeking a Guest Services Associate I to work with our team in creating a safe and welcoming environment for our guests. As a key member of our team, you will provide information, referral, and support...

  • Bell Services Supervisor

    2 weeks ago

    Seattle, Washington, United States AccorHotel Full time

    Bell Services SupervisorUnder the direction of the Director of Guest Services, the Bell Services Supervisor will play a pivotal role in ensuring the smooth and efficient operation of Bell Services, Door Services, and Valet Services. This role is crucial in providing engaging, sincere, and personalized service to our guests at the Fairmont Olympic Hotel.Key...

  • Valet Parking Attendant

    2 weeks ago

    Seattle, Washington, United States Evolution Parking & Guest Services Full time

    Job Summary:As a Valet Attendant with Evolution Parking & Guest Services, you will be responsible for delivering exceptional customer service to guests in a professional, courteous, and efficient manner. Your primary duties will include assisting arriving and departing guests by opening and closing doors, parking and securing vehicles, unloading luggage,...

  • Valet Parking Attendant

    4 weeks ago

    Seattle, Washington, United States Evolution Parking & Guest Services Full time

    About Evolution Parking & Guest ServicesWe are a leading provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. Our team operates and manages the parking and front door services for America's finest hotels, including the Waldorf Astoria, Renaissance, Hilton, Marriott, Sofitel, and Hyatt.Our focus on...

  • Valet Parking Attendant

    1 week ago

    Seattle, Washington, United States Evolution Parking & Guest Services Full time

    Job SummaryAs a Valet Attendant with Evolution Parking & Guest Services, you will provide exceptional customer service to guests in a professional, courteous, and efficient manner. Your responsibilities will include assisting arriving and departing guests by opening and closing doors, parking and securing vehicles, unloading luggage, retrieving vehicles in a...

  • Guest Service Representative

    2 weeks ago

    Seattle, Washington, United States Pyramid Global Hospitality Full time

    Guest Services AgentWe are seeking a charismatic individual to create a memorable experience for our guests as they arrive at our hotel. As a Guest Services Agent, you will be the first point of contact for our guests, setting the tone for their stay.Key Responsibilities:Provide exceptional customer service to ensure a positive guest experienceManage guest...

  • Guest Services Ambassador

    2 weeks ago

    Seattle, Washington, United States Le-Vel Full time

    About the RoleWe are seeking a highly skilled Guest Services Agent to join our team at Level. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesHandle all guest interactions with the highest level of hospitality and...

  • Guest Service Representative

    2 weeks ago

    Seattle, Washington, United States Astra Hotel Seattle Full time

    Job Title: Guest Service AgentWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Astra Hotel Seattle.Job Summary:The Guest Service Agent is responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our guests. This includes greeting and registering guests, checking guests...

  • Guest Services Representative

    7 days ago

    Seattle, Washington, United States Extended Stay Full time

    **Key Responsibilities:**As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. This includes:Assisting guests at all times and responding to their requests in a timely and professional manner.Providing reasonable accommodations to guests as needed.Processing reservations,...

  • Guest Service Representative

    3 weeks ago

    Seattle, Washington, United States Astra Hotel Seattle Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Astra Hotel Seattle. As a Guest Service Agent, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.Key ResponsibilitiesWelcome and register guests in a timely and efficient manner, providing accurate information...

  • Guest Service Representative

    3 weeks ago

    Seattle, Washington, United States South Lake Union Hotel LLC dba Astra Hotel Seattle Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at South Lake Union Hotel LLC dba Astra Hotel Seattle. As a Guest Service Agent, you will be responsible for delivering exceptional guest service, ensuring a seamless and enjoyable experience for our guests.Key ResponsibilitiesWelcome and register guests in a timely and efficient...

  • Guest Service Representative

    3 weeks ago

    Seattle, Washington, United States Sonesta International Hotels Full time

    Job Title: Guest Service AgentJob Summary:The Guest Service Agent is a key member of our hotel team, responsible for delivering exceptional guest experiences and ensuring seamless operations at the front desk. As the first point of contact for our guests, you will be the face of Sonesta International Hotels, representing our brand and values with...

  • Guest Service Ambassador

    3 weeks ago

    Seattle, Washington, United States Schulte Hospitality Group Full time

    Job Title: Guest Service RepresentativeAbout the Role:We are seeking a skilled Guest Service Representative to join our team at Graduate Seattle. As a Guest Service Representative, you will be the local insider shaping guest experiences and delivering exceptional service to our guests.Key Responsibilities:Provide warm and authentic greetings to guests upon...

  • Guest Services Representative

    1 month ago

    Seattle, Washington, United States Climate Pledge Arena Full time

    Job Title: Guest Services RepresentativeClimate Pledge Arena is seeking a Guest Services Representative to join our team. As a Guest Services Representative, you will be responsible for providing exceptional service to our guests at all Arena events.Key Responsibilities:Proactively welcome guests and assist with questions and requestsIdentify opportunities...

  • Guest Service Manager

    2 days ago

    Seattle, Washington, United States Courtyard by Marriott Seattle Northgate Full time

    Job OverviewLegacy Hospitality is seeking a skilled Guest Service Manager to oversee daily operations at the front desk, ensuring seamless check-ins and check-outs for guests. This pivotal role requires a caring, compassionate, and respectful attitude towards guests and team members.Key ResponsibilitiesTrain and supervise the front desk team to deliver...

  • Guest Service Runner

    4 weeks ago

    Seattle, Washington, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Runner to join our team at Marriott International, Inc. As a Guest Service Runner, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming service to guests, responding...

  • Director of Guest Services

    4 weeks ago

    Seattle, Washington, United States Women Leading Travel & Hospitality Full time

    Job Title: Director of Guest ServicesAt Women Leading Travel & Hospitality, we are seeking a highly skilled and experienced Director of Guest Services to join our team. As a key member of our leadership team, you will be responsible for ensuring that our guests receive exceptional service and have a seamless experience with our company.Key...

Guest Services Supervisor

2 months ago

Seattle, Washington, United States CSM Corporation Full time

Position Title: Front Desk Manager

Job Category: Front Office

Job Overview:

The Front Desk Manager plays a crucial role in ensuring guest satisfaction by upholding service standards and promptly addressing guest needs and concerns, with a strong emphasis on service recovery when necessary.

Key Responsibilities:

  1. Collaborate closely with team members to train and exemplify exceptional guest service standards.
  2. Hold staff accountable for anticipating guest needs and surpassing expectations.
  3. Drive business revenue objectives by creating and executing innovative service initiatives aimed at enhancing guest satisfaction.
  4. Manage expenses effectively to optimize hotel profitability.
  5. Oversee labor management through strategic scheduling and adjustments based on operational demands.
  6. Identify and implement cost-saving strategies and efficient purchasing practices to meet or exceed budgetary goals.
  7. Assist in the preparation and oversight of the departmental budget.
  8. Utilize expertise to recommend and implement necessary changes to front desk operations, maximizing revenue and occupancy.
  9. Evaluate staff performance and take appropriate corrective actions to ensure accountability.
  10. Inspire team members by establishing goals, providing continuous feedback, and recognizing achievements.
  11. Conduct interviews, hire, coach, and develop all front desk personnel.
  12. Ensure all required training for department staff is completed and training records are accurately maintained.

Required Competencies/Skills: A minimum of 2 years in customer service and at least 1 year in a supervisory or management role is essential.

Education: A high school diploma or GED is required; a college degree or equivalent experience is preferred.

Qualifications: