Customer Service Representative

1 day ago


El Dorado Hills, California, United States v3careers Full time

**About V3careers**

V3careers is a dynamic and innovative company that is revolutionizing the energy industry by introducing competition to the market. Our mission is to bring innovation, a better customer experience, and lower prices to the energy market.

**Job Summary**

We are seeking a highly skilled Customer Service Representative who is fluent in English and Spanish to join our team. As a Customer Service Representative, you will be the voice of the company to our existing customers, providing exceptional service and support to ensure their satisfaction.

**Key Responsibilities**

• Greet customers in a professional and friendly manner

• Engage in conversation to determine customer needs and preferences

• Identify, research, and resolve customer issues or complaints in a timely and effective manner

• Document customer interactions and follow up on tasks as necessary

• Build rapport with customers to establish trust and loyalty

**Requirements**

• Clear and effective verbal and written communication skills

• Fluency in English and Spanish

• Friendly and outgoing personality

• Genuine enjoyment of helping others

• Excellent problem-solving skills



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