Customer Service Representative
1 day ago
**About V3careers**
V3careers is a dynamic and innovative company that is revolutionizing the energy industry by introducing competition to the market. Our mission is to bring innovation, a better customer experience, and lower prices to the energy market.
**Job Summary**
We are seeking a highly skilled Customer Service Representative who is fluent in English and Spanish to join our team. As a Customer Service Representative, you will be the voice of the company to our existing customers, providing exceptional service and support to ensure their satisfaction.
**Key Responsibilities**
• Greet customers in a professional and friendly manner
• Engage in conversation to determine customer needs and preferences
• Identify, research, and resolve customer issues or complaints in a timely and effective manner
• Document customer interactions and follow up on tasks as necessary
• Build rapport with customers to establish trust and loyalty
**Requirements**
• Clear and effective verbal and written communication skills
• Fluency in English and Spanish
• Friendly and outgoing personality
• Genuine enjoyment of helping others
• Excellent problem-solving skills
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