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Customer Service Representative

2 months ago


El Segundo, California, United States Domino's Franchise Full time
Job Description

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our Domino's Franchise.

Key Responsibilities:

  • Provide exceptional customer service through phone, email, and in-person interactions.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work collaboratively with the team to achieve sales and customer satisfaction goals.
  • Maintain a clean and organized work environment, adhering to health and safety standards.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer:

  • Competitive hourly rate and opportunities for advancement.
  • Comprehensive training program to develop customer service and product knowledge skills.
  • A fun and dynamic work environment with a team-oriented culture.
  • Opportunities for professional growth and development.