Field Service Representative

1 day ago


Minneapolis, Minnesota, United States Cincinnati Incorporated Full time
Job Summary

Cincinnati Incorporated is seeking a skilled Field Service Representative to join our team. As a Field Service Representative, you will be responsible for providing exceptional customer service and technical support to our clients in the metal fabrication industry.

Key Responsibilities
  • Prioritize and schedule machine service for customers to ensure timely and efficient resolution of issues
  • Prepare and submit documentation for accurate invoicing and record-keeping
  • Maintain company property and equipment to ensure safe operation and maximum lifespan
  • Manage business expenses to maximize profitability and minimize costs
  • Perform routine maintenance on equipment and assist in establishing preventative maintenance schedules with customers
Requirements
  • 3+ years of experience in industrial maintenance or a related field, including troubleshooting and repair
  • 2 years of experience with operation and maintenance of hydraulic systems
  • Knowledge of electrical, mechanical, and hydraulic principles
  • Strong diagnostics and technical aptitude
  • Ability to work independently with minimal supervision
  • Able to travel overnight at least 75% of the time
  • Superb communication skills with an emphasis on customer service
  • Strong PC and organizational skills
Benefits
  • Paid vacations and holidays
  • Medical, dental, and vision insurance
  • Accident and life insurance
  • Disability insurance
  • Generous 401(k) employer match
  • Flexible spending account
  • Tuition reimbursement
  • Employee assistance program
  • Parental leave


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