Current jobs related to Client Support Specialist - Charlotte, North Carolina - Autobell Car Wash

  • Client Support Specialist

    1 week ago

    Charlotte, North Carolina, United States AlphaGraphics Full time

    About Us:AlphaGraphics is a dynamic and collaborative work environment dedicated to delivering exceptional service and innovative solutions to our clients. We pride ourselves on our commitment to excellence and our ability to provide opportunities for growth and development.Job Description:We are seeking a highly motivated and detail-oriented Client Support...

  • Client Support Specialist

    4 weeks ago

    Charlotte, North Carolina, United States AlphaGraphics - US287 Full time

    About UsAt AlphaGraphics, we strive to deliver exceptional service and innovative solutions to our clients. Our commitment to excellence and collaborative work environment make us a great place to work.Job DescriptionWe are seeking a highly motivated and detail-oriented Client Support Specialist to join our team. The ideal candidate will be passionate about...

  • Client Support Representative

    2 weeks ago

    Charlotte, North Carolina, United States AlphaGraphics Full time

    About Us : At AlphaGraphics, we strive to deliver exceptional service and support to our clients. We are seeking a highly motivated and detail-oriented Client Support Specialist to join our team. Key Responsibilities : As a Client Support Specialist, you will be responsible for fielding questions from clients, assisting our sales team with projects, and...

  • Client Support Liaison Specialist

    7 days ago

    Charlotte, North Carolina, United States TEKsystems Full time

    Job OverviewTEKsystems is a leading provider of technology services and solutions, and we are seeking a highly skilled Client Support Liaison Specialist to join our team.The estimated salary for this role is $40,000 - $55,000 per year, depending on experience and qualifications.Job DescriptionAs a Client Support Liaison Specialist, you will be the primary...

  • Insurance Client Support Specialist

    4 weeks ago

    Charlotte, North Carolina, United States Marsh & McLennan Companies Full time

    About the RoleWe are seeking a highly skilled and customer-focused Insurance Client Support Specialist to join our team at Marsh McLennan Agency. As a key member of our Business Insurance team, you will be responsible for providing exceptional service to our clients and colleagues.Key ResponsibilitiesProcess changes, ratings, and accurate client data entry...

  • Business Insurance Client Support Specialist

    1 month ago

    Charlotte, North Carolina, United States Marsh LLC Full time

    About the RoleWe are seeking a highly skilled Client Support Specialist to join our Business Insurance team at Marsh McLennan Agency. As a key member of our team, you will be responsible for providing prompt, courteous, and knowledgeable service to clients and colleagues.ResponsibilitiesWork with other team members to meet the service needs of...

  • Client Support Associate

    2 weeks ago

    Charlotte, North Carolina, United States AlphaGraphics - US287 Full time

    About UsAt AlphaGraphics, we strive to deliver exceptional service and innovative solutions to our clients. Our commitment to excellence and collaborative work environment make us a dynamic and exciting place to work.Job DescriptionWe are seeking a highly motivated and detail-oriented Client Support Specialist to join our team. The ideal candidate will be...

  • Client Support Specialist

    2 weeks ago

    Charlotte, North Carolina, United States INTEGRATION APPLIANCE, INC. Full time

    Client Support EngineerWe are seeking a highly skilled Client Support Engineer to join our Client Success & Support team at Intapp. As a key member of our team, you will be responsible for investigating, triaging, and resolving tickets that flow into the support queue.Key Responsibilities:Investigate and resolve complex technical issues related to Intapp...

  • Client Support Specialist/Certificate Processor, Business Insurance

    1 month ago

    Charlotte, North Carolina, United States Marsh & McLennan Companies Full time

    About the RoleWe are seeking a highly skilled Client Support Specialist to join our Business Insurance team. As a Client Support Specialist, you will be responsible for providing prompt, courteous, and knowledgeable service to clients and colleagues. Your attention to detail is essential in mastering tasks such as processing changes, rating, issuing...

  • Client Outreach Specialist

    3 weeks ago

    Charlotte, North Carolina, United States Bank of America Full time

    Job Title: Sr Client Outreach SpecialistJoin Bank of America as a Sr Client Outreach Specialist and play a critical role in our Know Your Client (KYC) Outreach teams within the Global Corporate and Investment Bank (GCIB) and Global Markets (GM) lines of business.Job Summary:We are seeking a highly skilled and experienced Sr Client Outreach Specialist to join...

  • Client Outreach Specialist

    2 weeks ago

    Charlotte, North Carolina, United States Bank of America Full time

    Job Title: Client Outreach SpecialistWe are seeking a highly skilled Client Outreach Specialist to join our team at Bank of America. As a key member of our Know Your Client (KYC) Outreach team, you will play a critical role in ensuring the bank's global regulatory and policy requirements are met.Job Summary:The Client Outreach Specialist will be responsible...

  • Client Care Specialist

    4 weeks ago

    Charlotte, North Carolina, United States Ascend Nonprofit Solutions Full time

    Job Title: Client Care SpecialistAt Ascend Nonprofit Solutions, we are seeking a highly skilled and compassionate Client Care Specialist to join our team. As a key member of our Survivor Resource Center, you will play a vital role in providing hope and healing to those impacted by domestic and sexual violence.Responsibilities:Provide trauma-informed,...

  • IT Support Specialist

    2 weeks ago

    Charlotte, North Carolina, United States Volt Full time

    Job Title: IT Support SpecialistInnova Solutions is seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients, ensuring that their IT systems are running smoothly and efficiently.Key Responsibilities:Provide technical support to clients via phone, email,...

  • Client Engagement Specialist

    2 months ago

    Charlotte, North Carolina, United States The Charles Schwab Corporation Full time

    About The Charles Schwab CorporationAs a **Client Relationship Specialist**, you will play a pivotal role in fostering **meaningful connections** with our esteemed clients. Your expertise in **customer service** and **business acumen** will be essential in ensuring our clients receive the highest level of support.Key Responsibilities:**Engage with clients**...

  • Client Engagement Specialist

    2 months ago

    Charlotte, North Carolina, United States The Charles Schwab Corporation Full time

    About The Charles Schwab CorporationAs a **Client Relationship Specialist**, you will play a pivotal role in fostering robust connections with our esteemed clients through outstanding service and financial acumen.Your responsibilities will include:**Understanding Client Needs**: Engage with clients to identify their requirements and offer customized...

  • Client Care Specialist

    3 weeks ago

    Charlotte, North Carolina, United States Ascend Nonprofit Solutions Full time

    Job Title: Client Care SpecialistAt Ascend Nonprofit Solutions, we are seeking a highly skilled and compassionate Client Care Specialist to join our team. As a key member of our Survivor Resource Center, you will play a vital role in providing hope and healing to those impacted by domestic and sexual violence.Key Responsibilities:Client Care: Utilize a...

  • Client Support Specialist

    2 months ago

    Charlotte, North Carolina, United States The LaSalle Group Full time

    The LaSalle Group is seeking a dedicated Customer Service Representative to enhance our client relations. This role is fully remote and offers a full-time schedule. The selected candidate will undergo a comprehensive training program to ensure success in this position. Key Responsibilities: Manage incoming calls from clients regarding billing inquiries and...

  • Client Relationship Specialist

    2 weeks ago

    Charlotte, North Carolina, United States Spectrum Full time

    Job SummaryThe Client Relationship Specialist is a key player in delivering exceptional customer experiences for Spectrum Bulk customers. This role involves leveraging strategic initiatives to enhance customer lifetime value, alleviate escalated concerns, and drive renewals for out-of-contract customers.As a Client Relationship Specialist, you will execute...

  • Veterinary Client Support Specialist

    1 month ago

    Charlotte, North Carolina, United States Steele Creek Animal Hospital Full time

    About UsSteele Creek Animal Hospital is a dynamic and compassionate team dedicated to delivering exceptional care to our furry friends and their owners. We're seeking a talented Veterinary Client Support Associate to join our crew!Job SummaryWe're looking for a highly motivated and animal-loving individual to support our veterinary team. As a Veterinary...

  • Client Care Specialist

    2 weeks ago

    Charlotte, North Carolina, United States Ascend Nonprofit Solutions Full time

    About the RoleWe are seeking a highly skilled and compassionate Client Care Specialist to join our team at Safe Alliance. As a key member of our Survivor Resource Center, you will play a vital role in providing hope and healing to those impacted by domestic and sexual violence.Key ResponsibilitiesProvide trauma-informed, client-centered support through phone...

Client Support Specialist

2 months ago

Charlotte, North Carolina, United States Autobell Car Wash Full time


Objective: To Illuminate the World by Assisting Others in Their Journey

Core Values: Integrity, Collaboration, Effectiveness, Responsibility, Compassion, Modesty

Classification: Full-Time; Hourly

Compensation: $16 Hourly

Operational Hours: 7 days a week
  • Mon - Fri: 8:00 am - 6:30 pm
  • Sat / Sun: 8:00 am - 5:30 pm
OVERVIEW:

The mission of Autobell Car Wash is to illuminate the world by assisting others in their journey. The Client Support Specialist will achieve this by managing customer inquiries and providing administrative assistance in our central office, which includes making outbound calls and addressing email communications with our clientele. This role serves as a vital information source for our customers and offers opportunities to enhance professional skills in a dynamic environment within a rapidly growing organization.

PRIMARY DUTIES & RESPONSIBILITIES:
  • Act as the initial point of contact for the Customer Care Team.
    • Respond to incoming phone calls.
    • Address customer inquiries.
    • Generate reports to direct relevant departments for issue resolution.
    • Conduct outbound calls related to customer matters.
    • Oversee multiple email accounts managed by the Customer Care Team as needed.
  • Provide comprehensive troubleshooting guidance for the Autobell App.
  • Embody the service vision, objectives, and principles of the organization.
  • Deliver precise and courteous responses to both internal and external customers while demonstrating empathy for any issues or concerns.
  • Serve as a knowledgeable resource for callers; well-versed in all services provided by Autobell.
  • Maintain a high standard of professionalism.
  • Execute various administrative tasks in support of the Customer Care Team and the central office with meticulous attention to detail.
  • Identify and prioritize urgent issues.
  • Organize multiple responsibilities for optimal efficiency.
  • Learn to navigate different systems and be adaptable in addressing customer inquiries.
  • Stay updated on all changes in company policies and new initiatives.
  • Participate in departmental and company meetings as required.
  • Provide flexibility for extended hours or overtime as necessary.
  • Engage in professional development opportunities.
  • Offer coverage for the central office receptionist when needed.
  • Perform additional duties that support the mission and values of the Company, as required or requested.
  • Contribute positively to the collaborative efforts of the office and the Company.
  • Represent the company with professionalism in appearance, demeanor, and communication.
  • Safeguard the confidentiality of sensitive individual and organizational information without exception.
Qualifications

ESSENTIAL REQUIREMENTS & QUALIFICATIONS:

Knowledge, Education, & Experience

Required
  • High School diploma or GED equivalent is mandatory.
  • Proficient in Microsoft Office Suite.
  • Strong typing skills.
  • Excellent verbal and written communication abilities.
  • Experience in customer service within a retail or service context.
Preferred
  • Associate or bachelor's degree or equivalent experience in customer service, communication, business, or a related field.
  • One year of customer service experience in an office setting.
  • Customer service experience in a call center environment (not mandatory).
  • Familiarity with Autobell Car Wash (not mandatory).
Skills & Key Competencies
  • Strong typing and keyboarding abilities.
  • Critical thinking skills.
  • Ability to utilize departmental tools effectively to assist customers.
  • Quick learner with adaptability to change.
  • Exceptional customer service skills for both internal and external clients.
  • Capacity to thrive in a fast-paced, high-volume setting.
  • Demonstration of diplomacy, sound judgment, and professionalism.
  • Well-organized with the ability to manage multiple tasks.
  • Ability to simplify complex concepts.
  • Strong problem-solving and analytical skills with attention to detail.
  • Excellent active listening capabilities.
  • Clear and concise communication skills, both oral and written.
  • Proficient use of proper grammar and sentence structure.
  • Ability to remain composed during stressful interactions.
  • Handle challenging situations with empathy while reaching objective conclusions.
  • Ensure timely, accurate, and courteous responses to inquiries.
  • Take initiative in performing job functions with minimal supervision.
  • Team-oriented with a positive attitude.
  • Reliable and punctual.
  • Open-minded and cooperative in team settings.
PHYSICAL AND SENSORY REQUIREMENTS:
  • Standing/ Walking - Low Level
  • Sitting - High Level
  • Lifting - up to 20 lbs.
  • Visual Concentration - High level
  • Hearing Concentration - High level
WORKING ENVIRONMENT:
  • Normal office environment.
  • Must be able to view a computer monitor and wear a headset for extended periods.
ADDITIONAL REQUIREMENTS:
  • Autobell requires maintaining a professional, safe, and tidy appearance. Visible tattoos must be covered while in appropriate attire.
  • Autobell is a drug-free workplace.
  • Must be willing to undergo a background check and a Motor Vehicle Report, in accordance with local laws/regulations.