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Retail Customer Engagement Specialist

2 months ago

Bridgeport, Connecticut, United States Coastal Connections Inc Full time

Coastal Connections Inc is on the lookout for a motivated, personable, and enthusiastic individual to become a part of our team as a Retail Customer Engagement Specialist. In this role, you will play a crucial part in our new customer service initiative aimed at enhancing the shopping experience for our clients. We collaborate with major retail partners to elevate brand visibility, promote offerings, deliver exceptional customer support, and drive sales.

Key Responsibilities of the Retail Customer Engagement Specialist:

  • Engage with customers directly in a retail environment.
  • Inform homeowners about the services provided by our partners and share relevant pricing details.
  • Foster authentic connections with customers to promote loyalty and encourage referrals.
  • Guide qualified individuals through the enrollment process.
  • Advise customers on services that align with their needs.
  • Participate in regular training sessions and team meetings.
  • Offer daily insights to management regarding performance, inventory, and area coverage.

Join us in making a difference in the retail landscape while helping homeowners access valuable services