Hotel Operations Director

4 weeks ago


Kansas City, Missouri, United States Earth Fare Full time

Job Summary

We are seeking a highly skilled and experienced Hotel Operations Director to join our team at Earth Fare. As a key member of our management team, you will be responsible for ensuring the smooth operation of our hotel and providing exceptional guest experiences.

Key Responsibilities

  • Develop and implement operational strategies to maximize efficiency and profitability.
  • Lead and manage a team of department heads to ensure seamless day-to-day operations.
  • Monitor and control costs, ensuring that expenses are aligned with company standards.
  • Collaborate with sales and marketing teams to drive revenue growth and maintain a strong market presence.
  • Conduct regular room and public area inspections to ensure high standards of cleanliness and maintenance.
  • Respond promptly to guest complaints and resolve issues in a professional and courteous manner.
  • Conduct regular performance reviews and provide coaching and development opportunities to team members.
  • Drive employee engagement and morale through effective communication and leadership.

Requirements

  • Proven track record of success in hotel operations and management.
  • Excellent leadership and communication skills.
  • Ability to analyze data and make informed business decisions.
  • Strong problem-solving and conflict resolution skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • High school diploma or equivalent required; bachelor's degree in hospitality or related field preferred.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.


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