Hotel Operations Director
4 weeks ago
Job Summary
We are seeking a highly skilled and experienced Hotel Operations Director to join our team at Earth Fare. As a key member of our management team, you will be responsible for ensuring the smooth operation of our hotel and providing exceptional guest experiences.
Key Responsibilities
- Develop and implement operational strategies to maximize efficiency and profitability.
- Lead and manage a team of department heads to ensure seamless day-to-day operations.
- Monitor and control costs, ensuring that expenses are aligned with company standards.
- Collaborate with sales and marketing teams to drive revenue growth and maintain a strong market presence.
- Conduct regular room and public area inspections to ensure high standards of cleanliness and maintenance.
- Respond promptly to guest complaints and resolve issues in a professional and courteous manner.
- Conduct regular performance reviews and provide coaching and development opportunities to team members.
- Drive employee engagement and morale through effective communication and leadership.
Requirements
- Proven track record of success in hotel operations and management.
- Excellent leadership and communication skills.
- Ability to analyze data and make informed business decisions.
- Strong problem-solving and conflict resolution skills.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- High school diploma or equivalent required; bachelor's degree in hospitality or related field preferred.
What We Offer
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
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