Assistant Manager for Frozen Yogurt Operations
2 weeks ago
Location:
V & J Holding
Position:
Assistant Manager
Job Overview:
Experience is preferred for candidates interested in this role, with opportunities for career progression available.
Managers are accountable for all facets of the operations while fostering a team environment to achieve both financial and operational excellence.
Key Responsibilities:- Prepare frozen yogurt and beverages (including Lemonade, Soda, and Specialty drinks).
- Assemble orders for customers with precision.
- Exhibit a friendly and courteous demeanor towards guests, adhering to the GUESTS acronym.
- Engage with guests through effective communication, maintaining urgency, eye contact, and suggestive selling techniques.
- Collaborate with team members to ensure exceptional service.
- Operate the cash register following company policies.
- Perform cleaning and maintenance tasks as instructed.
- Maintain a sanitized and organized workspace by regularly cleaning workstations and counter areas.
- Wash dishes and utensils throughout the shift.
- Disassemble, clean, and store equipment, utensils, dishes, and supplies at the end of the day.
- Sweep and mop floors during the shift and at closing.
- Oversee team members, providing coaching and fostering team-building skills.
- Demonstrate excellent communication and time management abilities.
- 10-hour shifts
- 8-hour shifts
- Day shifts
- Night shifts
- Weekend availability
- Holidays
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