Insurance Benefits Account Manager
1 day ago
Superior Insurance Partners LLC is seeking a highly skilled Insurance Benefits Account Manager to join our team. As a key member of our Employee Benefits Division, you will be responsible for providing exceptional service to policyholders, fellow employees, and insurance carriers.
Key Responsibilities- Process applications for, changes to, reinstatement of, and cancellation of insurance policies
- Review insurance applications to ensure all questions have been answered
- Change policy records to conform to insured party's specifications
- Compile data on lapsed insurance policies to determine automatic reinstatement according to company policies
- Verify the accuracy of insurance company records
- Prompt response to requests for information from the customer, adjuster, or appraiser
- Accurate claims and policy detail in the computer
- Accurate and prompt billing
- Prompt response to correction request and request for information
- Assist with coverage and marketing letters
- Assist with overflow phone calls
- Cross-sell and up-sell when talking with clients
- Quoting when needed on policy changes, new business, and remarketing
- Follow-up on pending and open items
- Explain coverage to clients, as necessary
- Notify agent of dissatisfied clients - Customer-at-risk
- Establish and maintain good working relationships with carrier
- Be willing to take classes as required by the state to satisfy licensing requirements
- High School Diploma, College Education Preferred
- 3+ Years' Experience in Insurance Preferred
- Current Life/Health License Preferred and/or no negative history to have a declined license
- Opportunities for professional growth and advancement
- Equity in Superior as your book hits milestones
- Entrepreneurial and supportive work environment
- Access to a network of carrier markets and partner expertise
- Backing from a leading private equity firm
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