Insurance Benefits Account Manager

1 day ago


McHenry, Illinois, United States Superior Insurance Partners LLC Full time
Job Summary

Superior Insurance Partners LLC is seeking a highly skilled Insurance Benefits Account Manager to join our team. As a key member of our Employee Benefits Division, you will be responsible for providing exceptional service to policyholders, fellow employees, and insurance carriers.

Key Responsibilities
  • Process applications for, changes to, reinstatement of, and cancellation of insurance policies
  • Review insurance applications to ensure all questions have been answered
  • Change policy records to conform to insured party's specifications
  • Compile data on lapsed insurance policies to determine automatic reinstatement according to company policies
  • Verify the accuracy of insurance company records
  • Prompt response to requests for information from the customer, adjuster, or appraiser
  • Accurate claims and policy detail in the computer
  • Accurate and prompt billing
  • Prompt response to correction request and request for information
  • Assist with coverage and marketing letters
  • Assist with overflow phone calls
  • Cross-sell and up-sell when talking with clients
  • Quoting when needed on policy changes, new business, and remarketing
  • Follow-up on pending and open items
  • Explain coverage to clients, as necessary
  • Notify agent of dissatisfied clients - Customer-at-risk
  • Establish and maintain good working relationships with carrier
Requirements
  • Be willing to take classes as required by the state to satisfy licensing requirements
  • High School Diploma, College Education Preferred
  • 3+ Years' Experience in Insurance Preferred
  • Current Life/Health License Preferred and/or no negative history to have a declined license
Benefits
  • Opportunities for professional growth and advancement
  • Equity in Superior as your book hits milestones
  • Entrepreneurial and supportive work environment
  • Access to a network of carrier markets and partner expertise
  • Backing from a leading private equity firm


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