Senior Technical Support Specialist
1 day ago
Abode Techzone LLC is seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing expert-level technical support to our customers, resolving complex technical issues, and providing guidance to internal teams.
Key Responsibilities:
Provide Tier 3 (L3) technical support to customers via phone, email, and remote desktop sessions
Troubleshoot and resolve complex technical issues related to software bugs, hardware failures, and network connectivity
Collaborate with internal teams to resolve technical issues and improve overall system performance
Develop and maintain technical documentation and knowledge base articles
Participate in on-call rotations and provide 24/7 support as needed
Requirements:
Bachelor's degree in Computer Science, Engineering, or related field
5+ years of experience in technical support, with a focus on complex technical issues
Strong knowledge of Java, .NET, C/C++, Shell Scripting, Python, SQL, and other technical skills
Excellent problem-solving and analytical skills, with the ability to think critically and outside the box
Strong communication and interpersonal skills, with the ability to work effectively with customers and internal teams
What We Offer:
Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and experienced technical support professional looking for a new challenge, please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you
-
Warehouse and Technical Support Specialist
3 weeks ago
Richardson, Texas, United States ASSA ABLOY Global Solutions Full timeJob SummaryWe are seeking a highly skilled Warehouse and Technical Support Specialist to join our team at ASSA ABLOY Global Solutions. This role combines warehouse and assembly management with technical support responsibilities, ensuring seamless operations and efficient handling of both physical and digital assets.Key ResponsibilitiesWarehouse and Assembly...
-
Technical Support Specialist II
19 hours ago
Richardson, Texas, United States High 5 Full timeJob Summary: We are seeking a skilled Technical Support Specialist II to join our team at High 5. The successful candidate will be responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals. They will also document, maintain, upgrade, or replace hardware and software systems, as well as support...
-
Technical Support Specialist III
4 weeks ago
Richardson, Texas, United States Thermo Fisher Scientific Full timeJob DescriptionThermo Fisher Scientific is seeking a highly skilled Technical Support Specialist III to join our team. As a key member of our global technical support team, you will provide exceptional technical assistance to our regional service teams, ensuring seamless support for our customers.Key Responsibilities:Provide technical assistance to regional...
-
Technical Support Specialist
2 weeks ago
Richardson, Texas, United States ASSA ABLOY Full timeJob SummaryWe are seeking a highly skilled Technical Support Agent to join our team at ASSA ABLOY Global Solutions Inc. As a Technical Support Agent, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to customers via phone, email, and chatIdentify and resolve...
-
IIT Support Specialist
12 hours ago
Richardson, Texas, United States Galen College of Nursing Full timeAbout the Role:The Information & Instructional Technology Support Specialist will provide technical support to Faculty, Administration, and staff in the utilization of classroom technology, configuring and maintaining web-enhanced and virtual courses, provide technical assistance for the course staging process, and online testing.Key Responsibilities:Provide...
-
Technical Support Specialist
3 weeks ago
Richardson, Texas, United States High Touch Technologies Full timeJob Title: Support Technician IHigh Touch Technologies is seeking a highly skilled and motivated Support Technician I to join our team. As a Support Technician I, you will be responsible for providing level 1 technical support and assistance to end users, troubleshooting software and hardware problems, and providing information and answers to support our...
-
Senior Manager of Technical Field Engineering
4 weeks ago
Richardson, Texas, United States GEICO Full timeJob Title: Senior Manager, Engineering OperationsGEICO is seeking a highly skilled and experienced Senior Manager to lead our Technical Field Engineering team. This role is critical in overseeing a team of skilled technicians responsible for providing on-site technical support and maintenance across our regional offices.Key Responsibilities:Lead and manage a...
-
Senior Microsoft Dynamics ERP Specialist
3 weeks ago
Richardson, Texas, United States InfoVision Full timeJob Title: Senior Microsoft Dynamics ERP SpecialistWe are seeking a highly skilled Senior Microsoft Dynamics ERP Specialist to join our team at InfoVision. As a key member of our team, you will be responsible for implementing and configuring ERP systems, with a focus on Microsoft Dynamics and NetSuite.Key Responsibilities:Collaborate with internal...
-
IT Support Specialist
5 days ago
Richardson, Texas, United States VDart Full timeJob Title: IT Technical Support SpecialistLocation: Richardson, TXType: 6+ MonthsJob Description:In this role, the support technician is responsible for delivering exceptional end-user support. This requires strong written and verbal communication skills, as well as the ability to handle all interactions in a courteous and timely manner.Key...
-
Richardson, Texas, United States Dentsply Sirona Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist III to join our team at Dentsply Sirona. As a key member of our customer support team, you will be responsible for providing exceptional technical assistance to our internal and external customers, including support for our SureSmile software.Key ResponsibilitiesManage all order- and...
-
Cleared Desktop Support Specialist in Richardson, TX
17 hours ago
Richardson, Texas, United States Desktop & Depot Support Full timeJob DescriptionCareer-driven individuals are sought after to join our team as Cleared Desktop Support Specialists in Richardson, TX. This role involves providing workstation software break-fix support, IMAC, image loads, asset recovery, and other client support duties.Responsibilities:Provide workstation software break-fix supportPerform IMAC – PC Install,...
-
Software Support Specialist I
3 weeks ago
Richardson, Texas, United States CompuGroup Medical Full timeJoin Our Team as a Software Support Specialist IWe are seeking a highly skilled and motivated Software Support Specialist I to join our team at CompuGroup Medical. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers, ensuring their issues are resolved efficiently and effectively.Your Key...
-
Senior Technical Writer
4 weeks ago
Richardson, Texas, United States InfoVision Inc. Full timeWe are seeking a detail-oriented Technical Writer with hands-on experience in SharePoint administration to create, manage, and maintain technical documentation and user guides for our SharePoint environments.Key Responsibilities:• Create, edit, and maintain technical documentation, including user manuals, system guides, and best practices for SharePoint...
-
Physical Therapist
1 day ago
Richardson, Texas, United States HealthCare Support Full timePhysical Therapist OpportunityHealthCare Support is seeking a Physical Therapist for a 1-week contract in Richardson, Texas. This opportunity offers a unique chance to work with a reputable healthcare organization while enjoying the benefits of a contract position.Benefits of this Physical Therapist Assignment: Immediate enrollment in health insurance Dental...
-
Senior ABAP ECC/EWM/TMS Technical Developer
15 hours ago
Richardson, Texas, United States GTT Full timeJob Title: Senior ABAP ECC/EWM/TMS Technical DeveloperWe are seeking a highly skilled Senior ABAP ECC/EWM/TMS Technical Developer to join our team. As a key member of our development team, you will be responsible for designing, developing, and implementing SAP ECC/EWM/TMS solutions.Key Responsibilities:Design and develop SAP ECC/EWM/TMS solutions, from small...
-
Network Support Specialist
3 days ago
Richardson, Texas, United States Netsync Network Solutions Full timeJob SummaryWe are seeking a skilled and proactive Smart Hands Technician to join our IT team at Netsync Network Solutions. This role involves providing on-site technical support and assistance with various IT-related tasks, including installation, maintenance, and support of hardware and network systems.Key ResponsibilitiesAssist with the installation,...
-
Network Support Specialist
3 weeks ago
Richardson, Texas, United States Netsync Network Solutions Full timeDetailed Job DescriptionWe are seeking a skilled and proactive Smart Hands Technician to join our IT team at Netsync Network Solutions.This role involves providing on-site technical support and assistance with various IT-related tasks, including installation, maintenance, and support of hardware and network systems.The ideal candidate will possess strong...
-
Network Support Specialist
4 weeks ago
Richardson, Texas, United States Netsync Network Solutions Full timeJob Title: Network Support Technician OnsiteWe are seeking a skilled and proactive Smart Hands Technician to join our IT team at Netsync Network Solutions.Job Summary:This role involves providing on-site technical support and assistance with a variety of IT-related tasks, including installation, maintenance, and support of hardware and network systems.Key...
-
Richardson, Texas, United States Senior PsychCare Full timeJob Title: LCSW/LPC/LMFTAbout Us:Senior PsychCare (SPC) is a leading provider of fully integrative behavioral health services to individuals in Nursing Homes and Assisted Living Facilities across Texas. Our team of experienced professionals, including Board Certified Geriatric Psychiatrists, Psychiatric Nurse Practitioners, Licensed Psychologists, and...
-
Help Desk Support Specialist
3 weeks ago
Richardson, Texas, United States ReqRoute Inc Full timeJob Title: Help Desk SupportJob Summary:We are seeking a skilled Help Desk Support professional to join our team at ReqRoute Inc. As a Help Desk Support specialist, you will be responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals.Key Responsibilities:Maintain and upgrade hardware and...