Technical Support Specialist
2 weeks ago
We are seeking a highly skilled Technical Support Agent to join our team at ASSA ABLOY Global Solutions Inc. As a Technical Support Agent, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities- Provide technical support to customers via phone, email, and chat
- Identify and resolve technical issues related to ASSA ABLOY products
- Document and track customer inquiries and issues
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain knowledge of ASSA ABLOY products and services
- 2-3 years of customer service or technical support experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Knowledge of MS Office and Windows operating systems
- Industry certification preferred
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
At ASSA ABLOY, we value diversity, equity, and inclusion. We are committed to creating a workplace that is welcoming and inclusive for all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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