Cannabis Retail Associate
2 weeks ago
About Us:
iAnthus Capital Management operates across multiple states, engaging in a comprehensive range of cannabis-related activities, from cultivation to processing and retail. The cannabis industry is poised to be a transformative force, not only for individuals with chronic conditions but also across various sectors including agriculture, pharmaceuticals, and beverages. Our goal is to establish premier cannabis brands and a national network of operations and distribution. At iAnthus, we prioritize career growth, offer a flexible work environment, and provide excellent benefits, along with a wellness program that encourages interaction and learning from industry leaders.
Your Profile:
You are eager to learn and contribute positively to a team. You are committed to fostering an inclusive and compliant workplace. Your time management skills enable you to maintain data integrity and accuracy in your projects. If you thrive in a dynamic environment and wish to build something impactful with the iAnthus team, we welcome your interest.
Key Competencies:
- Positive demeanor
- Meticulous attention to detail and organizational skills
- Strong interpersonal and collaborative abilities
- Excellent verbal and written communication
- Capability to prioritize tasks and perform in a fast-paced setting
Benefits Offered:
- Paid Sick Leave
- Wellness Program
- Employee Assistance Program
- 401K Plan
- Opportunity to contribute positively in a growing organization
Role Overview:
The Dispensary Associate, reporting to the Dispensary Manager, is integral to the daily operations of the dispensary, focusing on patient-centric service and achieving company objectives. This role involves adhering to iAnthus policies and ensuring compliance with relevant laws and regulations.
Responsibilities:
- Engage with and educate patients in a supportive manner
- Verify accuracy and completeness of patient intake forms
- Assist in the qualification process for our Verified Financial Hardship program
- Ensure compliance with all applicable regulations
- Perform administrative tasks such as filing and operating office equipment
- Provide timely patient feedback to management
- Maintain accurate records, including patient intake and cash handling
- Participate in daily meetings to align on goals and messages
- Deliver compassionate patient service consistently
- Participate in monthly inventory assessments
Training and Development:
- Ensure all patients receive a warm and helpful greeting, creating a positive experience
- Stay informed on HIPAA and confidentiality standards
- Be proficient in inventory management and point-of-sale systems
- Maintain up-to-date product knowledge and dosage information
- Ensure team adherence to policies and regulations
- Review and update educational materials for patients
- Engage in quarterly team meetings for continuous improvement
Sales and Business Development:
- Analyze daily sales and best practices with team members
- Receive training on patient services, including intake and product knowledge
- Participate in daily meetings to ensure message consistency
- Provide exceptional and compassionate patient service
Company Culture:
- Act as an ambassador for the iAnthus brand
- Build relationships with community stakeholders
- Adhere to core values of respect, diversity, sustainability, and service
- Promote a positive and motivated team environment
- Implement brand marketing strategies effectively
Qualifications:
- Must be at least 21 years old with a valid driver's license
- Experience in retail, hospitality, or patient services is preferred
- Flexible schedule availability, including nights and weekends
- Strong communication skills and basic math proficiency
- Ability to thrive in a fast-paced, high-transaction environment
- Strong organizational and decision-making capabilities
- Computer literacy is required; POS experience is a plus
- High school diploma or equivalent
- Must pass a criminal background check as per state guidelines
Physical Requirements:
- Ability to work at least 8 hours a day with rotating shifts
- Flexible availability for nights, weekends, and holidays
- Ability to lift up to 50 pounds
- Capability to perform repetitive movements throughout the workday
- Ability to stand for extended periods
- Willingness to work in various environmental conditions
iAnthus is committed to fostering a diverse and inclusive workforce. We encourage applications from individuals of all backgrounds and experiences, and we strive to create an environment where everyone can thrive.
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