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Cannabis Retail Associate

2 months ago

Argyle, Minnesota, United States iAnthus Full time

About Us:

iAnthus Capital Management operates across multiple states, covering the entire range of cannabis businesses, from cultivation to processing and retail. We believe that cannabis is poised to be a transformative industry, not only for individuals with chronic conditions but also for its potential to influence various sectors, including agriculture, pharmaceuticals, and beverages. Our goal is to develop the most valuable cannabis brands and establish a comprehensive network of operations and distribution nationwide. At iAnthus, we offer career advancement opportunities, a flexible work environment, competitive benefits, a wellness program, and the chance to learn from industry leaders.

Your Profile:

You are eager to learn and contribute positively to a team. You are committed to fostering an inclusive, supportive, and compliant workplace. You excel at managing your time effectively and ensuring the accuracy and integrity of your work. If you thrive in a dynamic environment and are interested in building something significant with the iAnthus team, we encourage you to explore this opportunity.

Key Competencies:

  • Positive demeanor
  • Strong attention to detail and organizational skills
  • Excellent interpersonal and teamwork abilities
  • Outstanding verbal and written communication skills
  • Capability to multitask, prioritize, and operate in a fast-paced setting

Employee Benefits:

  • 12 days of Paid Time Off
  • Nine Paid Holidays
  • Paid Sick Leave
  • Paid Parental Leave
  • Comprehensive Medical, Dental, Vision, FSA, HSA, and Transit Benefits
  • Employer-Paid Short-Term Disability and Life Insurance
  • Wellness Program
  • Employee Assistance Program
  • Opportunity to grow within a company where your skills can make a difference

Role Overview:

The Dispensary Associate, reporting to the Dispensary Manager of Retail Operations, plays a crucial role in supporting the daily functions of the dispensary, contributing to a patient-focused team, and achieving iAnthus's corporate objectives. This position requires adherence to iAnthus's policies and compliance with all relevant state and local regulations.

Responsibilities:

  • Engage with and educate patients in a welcoming manner
  • Ensure the accuracy and completeness of patient intake forms
  • Assist in qualifying patients for the Verified Financial Hardship (VFH) program
  • Maintain compliance with all local and state regulations
  • Perform general administrative tasks, including filing and operating office equipment
  • Provide timely patient feedback to management
  • Maintain accurate records such as patient intake forms and cash handling logs
  • Participate in daily briefings to align on objectives
  • Deliver compassionate and exceptional patient service consistently
  • Participate in monthly inventory assessments

Training and Development:

  • Ensure all patients receive a friendly and compassionate greeting, creating a positive experience
  • Stay informed on HIPAA and confidentiality standards
  • Be proficient in inventory management and point-of-sale systems
  • Maintain current knowledge of products and appropriate dosages
  • Ensure compliance with iAnthus policies and all applicable laws
  • Review and update educational materials for patients
  • Engage in quarterly team meetings

Sales and Business Development:

  • Analyze daily sales and collaborate with team members to achieve targets
  • Receive training on patient services, including intake processes and product knowledge
  • Participate in daily briefings to ensure consistent messaging
  • Provide excellent and compassionate service to patients

Company Culture:

  • Act as an ambassador for the iAnthus brand
  • Build relationships with community leaders and earn trust from neighbors
  • Embrace iAnthus's core values, including respect, diversity, sustainability, and service
  • Adhere to iAnthus's cultural principles
  • Maintain the dispensary's aesthetic in line with the iAnthus brand
  • Contribute to a motivated team environment
  • Implement brand marketing strategies

Qualifications:

  • Must be at least 21 years old with a valid driver's license and reliable transportation
  • Preferred experience in retail, hospitality, or patient services
  • Willingness to work a flexible schedule, including nights and weekends
  • Strong verbal and written communication skills, along with basic math proficiency
  • Ability to thrive in a fast-paced, high-transaction environment
  • Strong organizational and decision-making capabilities
  • Computer literacy; POS experience is a plus
  • High school diploma or equivalent
  • Ability to pass a criminal background check as per state guidelines

Physical Requirements:

  • Ability to work a minimum of 8 hours per day with rotating shifts
  • Flexible availability for nights, weekends, and holidays
  • Ability to lift, push, and pull up to 50 pounds
  • Ability to sit, squat, bend, and kneel repetitively throughout the workday
  • Ability to stand for extended periods
  • Ability to use a ladder and general tools for maintenance tasks
  • Willingness to work in various conditions, including office environments and exposure to different elements

iAnthus is committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds and experiences to apply, as we believe that diversity is essential to our success and the integrity of our commitment to the community.